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Latest posts
Claims 4 min read

Failings in Motor Claims Raise Accountability Questions

Several unfair practices have been identified in total loss claims in the UK motor insurance market. On the face of it, this seems like a numbers problem. Yet this is far from being a ‘which valuation is right’ issue. This is about people and how they decide to shape important decisions.…
Duncan Minty
Duncan Minty
Fairness 3 min read

Building Fairness Feedback Loops into AI Systems

We are hearing a lot about AI ethics at the moment. It’s important, but still only one aspect of the situation. Another aspect would be the use of AI to facilitate more ethical decisions. By this, I don’t mean on a system wide basis, but in micro decision scenarios. It’s an idea worth exploring.…
Duncan Minty
Duncan Minty
Discrimination 4 min read

A Significant Development on Bias in US Insurance

Many in the sector are focussing on the ethics of AI decision systems. It’s important but an equally immediate issue is insurers’ use of secondary data. A recent legislative move in the US illustrates this. There are deep currents at play here. I unpick the layers and look at the implications.…
Duncan Minty
Duncan Minty
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