Data Ethics • 10 min read Personalisation – could it take insurance into a digital winter? There’s a lot of talk at the moment about insurance undergoing a transformation. Some point to big data, and…
public Data Ethics • 8 min read Ethical storm ahead – insuring people with experience of mental illness The sector’s approach to insuring people with experience of mental illness is under scrutiny. It was the lead story…
Data Ethics • 2 min read Destructive demand: Is it happening in insurance underwriting now? Destructive demand emerges every so often to undermine the reputation of insurance. In UK motor insurance, it emerged in the…
Claims • 3 min read Is this the most controversial claims innovation of all? Pushing at boundaries and challenging traditional notions is what innovation is all about. Rethinking something that people have taken for…
Data Ethics • 4 min read Is big data steering insurance towards a cliff or a superhighway? It was great to see the panel I was on last week to debate the above question attract a full…
Data Ethics • 2 min read Price optimisation: will insurers face new rules? The Chartered Insurance Institute has recently published a paper I wrote about the implications of price optimisation for the UK…
Data Ethics • 4 min read The atomisation of insurance The insurance sector is on the cusp of fundamental change. And at the heart of that change is the sector’…
Data Ethics • 3 min read Insurance marketing and the dangers of manufactured vulnerability Marketing is adopting the tools of big data and some of the practices that are emerging would, if used by…
Privacy • 3 min read Privacy – how to challenge four common myths There are a growing number of roundtables and conferences about insurance and big data at the moment. And at some…