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Duncan Minty

Duncan Minty

Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
550 posts •
Duncan Minty
The Two Unknowns Forming Around the Ethnicity Penalty public
Discrimination • 4 min read

The Two Unknowns Forming Around the Ethnicity Penalty

Two unknowns are forming around the ethnicity penalty research at the moment. Insurers, consumer groups and trade bodies are talking about one of them. The other is not being mentioned. In this analysis piece, I’m going to explore both and what insurers can do in relation to each of them.…
Duncan Minty
Duncan Minty •
What the EHRC’s New Strategy Means for Insurers public
Discrimination • 4 min read

What the EHRC’s New Strategy Means for Insurers

Around the same time as Citizens Advice published its report on the ethnicity penalty, the Equalities and Human Rights Commission published its strategy for 2022-2025. It’s worthwhile taking a look at, for it will shape the EHRC’s response to this whole issue of discriminatory pricing.…
Duncan Minty
Duncan Minty •
How Diverse are the Digital Teams Working in Insurance? public
Discrimination • 2 min read

How Diverse are the Digital Teams Working in Insurance?

There’s a big obvious question that doesn’t seem to have been raised so far in relation to the Citizens Advice ethnicity penalty report. It’s this - to what degree does the problem in pricing set out in their report reflect a problem with the diversity of the people working in digital insurance?…
Duncan Minty
Duncan Minty •
Checking Ethical Culture - the Self-Serving Bias public
Ethical Culture • 3 min read

Checking Ethical Culture - the Self-Serving Bias

Insurance people have a lot on their radars nowadays. The wide range of rating factors and the increased variety of products are behind much of this. Not surprisingly, we start to apply filters to all this information. That however opens the door to an ethical problem called the self-serving bias.…
Duncan Minty
Duncan Minty •
What the FCA Strategy Tells Us about What Lies Ahead public
Regulation • 7 min read

What the FCA Strategy Tells Us about What Lies Ahead

The FCA has been talking boldly in recent years about its journey to become a data driven regulator. And their strategy and business plan published last week set out how they intend to do this. So how bold is it, and what are the implications, from an ethical perspective, for insurers?…
Duncan Minty
Duncan Minty •
Application Fraud - do case numbers add up? public
Counter Fraud • 5 min read

Application Fraud - do case numbers add up?

All insurers now have a strategy for managing application fraud. And given that application fraud accounts for over 80% of fraud cases in UK insurance, those strategies have a lot of corporate momentum behind them. The data coming out of all this gives us some important insights.…
Duncan Minty
Duncan Minty •
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