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Duncan Minty

Duncan Minty

Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
556 posts •
Duncan Minty
Checking Ethical Culture - the Self-Serving Bias public
Ethical Culture • 3 min read

Checking Ethical Culture - the Self-Serving Bias

Insurance people have a lot on their radars nowadays. The wide range of rating factors and the increased variety of products are behind much of this. Not surprisingly, we start to apply filters to all this information. That however opens the door to an ethical problem called the self-serving bias.…
Duncan Minty
Duncan Minty •
What the FCA Strategy Tells Us about What Lies Ahead public
Regulation • 7 min read

What the FCA Strategy Tells Us about What Lies Ahead

The FCA has been talking boldly in recent years about its journey to become a data driven regulator. And their strategy and business plan published last week set out how they intend to do this. So how bold is it, and what are the implications, from an ethical perspective, for insurers?…
Duncan Minty
Duncan Minty •
Application Fraud - do case numbers add up? public
Counter Fraud • 5 min read

Application Fraud - do case numbers add up?

All insurers now have a strategy for managing application fraud. And given that application fraud accounts for over 80% of fraud cases in UK insurance, those strategies have a lot of corporate momentum behind them. The data coming out of all this gives us some important insights.…
Duncan Minty
Duncan Minty •
Controls for Insurers' Use of Social Media Data public
Underwriting • 5 min read

Controls for Insurers' Use of Social Media Data

Insurers have been interested in social media data for some years now. This caught the public’s eye in 2016 when Admiral launched and then immediately withdrew a motor product influenced by what you did on Facebook. What controls should insurers have, to make sure such situations aren’t repeated?…
Duncan Minty
Duncan Minty •
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