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Duncan Minty

Duncan Minty

Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
550 posts •
Duncan Minty
Telematics + In-Car Sensing = Unique Ethical Issues public
Data Ethics • 7 min read

Telematics + In-Car Sensing = Unique Ethical Issues

Telematics and in-car sensors create huge amounts of data that can be used to gauge all sorts of things about the people in the car. Emotional AI is part of this, offering lots of potential, but also some highly emotive risks. I look at the key themes that insurers need to have on their radars.…
Duncan Minty
Duncan Minty •
Why the FCA’s Views on AI Regulation are a Gamble public
Regulation • 5 min read

Why the FCA’s Views on AI Regulation are a Gamble

The FCA has sent a strong signal to insurers that they will not be pushing for any new regulations relating to AI. Confidence in the impact of existing regulations is clearly high. Yet what matters at the moment will be speed of impact. Are the FCA taking an almighty gamble? And will it pay off?…
Duncan Minty
Duncan Minty •
The FCA Undermines Its Own Whistleblowing public
Ethical Culture • 2 min read

The FCA Undermines Its Own Whistleblowing

A recent article in the Times reported unlawful practices at the FCA around email diversion and the handling of people ‘considered a nuisance’. Particularly concerning was the impact of these events on whistleblowers. So what does this signal to the wider insurance community?…
Duncan Minty
Duncan Minty •
Fairness, Digital and Target Markets public
Regulation • 4 min read

Fairness, Digital and Target Markets

Target markets are now a key feature of product governance. The problem is that they take shape on two levels. There’s the generic version for the regulator, and the decision systems one for consumers. In this gap can be found some of the key challenges being put to insurers.…
Duncan Minty
Duncan Minty •
The Ethics of Data Visualisation - Lessons for Insurers public
Data Ethics • 6 min read

The Ethics of Data Visualisation - Lessons for Insurers

The very size of big data makes it a challenge to draw insight from. That’s where data visualisation comes in, and everyone in the insurance sector uses it, big time. Yet there are ethical issues associated with ‘datavis’, with important implications for decision making and risk radars.…
Duncan Minty
Duncan Minty •
Why This Approach to AI, Insurance and Regulation is Flawed public
Data Ethics • 8 min read

Why This Approach to AI, Insurance and Regulation is Flawed

A leading insurance institution has set out its views on how insurers’ use of AI should be regulated. Their aim is to give insurers a ‘right to innovate’. Their case is cleverly constructed, but underlying it are some flawed interpretations. I critique the report and offer a more realistic view.…
Duncan Minty
Duncan Minty •
A Legal Spotlight Turns on Discrimination in Claims public
Claims • 4 min read

A Legal Spotlight Turns on Discrimination in Claims

Insurers using algorithms in claims and fraud decisions should now prepare for much greater scrutiny of how such systems are designed and used. A legal challenge in the US alleging discrimination has in part passed a key legal milestone. I weigh up the ramifications of what could be a landmark case.…
Duncan Minty
Duncan Minty •
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