Personalisation • 4 min read The radical ways in which time is changing insurance One of the most significant changes happening in insurance at the moment is around the perspective of time. Insurers are…
Autonomy • 8 min read Insurers must prepare for big changes around genetic testing We will soon see some significant changes to the way in which the use of genetic information by UK insurers…
Claims • 8 min read Are loss prevention initiatives just trojan horses for data harvesting ? A buzz phrase gaining momentum in the insurance market at the moment is ‘ecospheres of prevention’. It’s about using…
Data Ethics • 13 min read Behavioural fairness is a serious risk to the future of insurance An influential narrative has emerged within insurance in recent years, centred upon the notion of behavioural fairness. It is a…
Claims • 6 min read The ethical storm clouds hanging over insurance claims practices The biggest ethical exposure facing insurers over the next 24 months will come from claims practices. They are presenting a…
Accountability • 5 min read The three lines of defence model is not working for insurers Why are there so many ethical challenges being faced by insurers at the moment? Surely insurers shouldn’t have to…
Claims • 5 min read Why discrimination is an enormous ethical challenge for insurance Insurers are going to be challenged on how they are managing the risk of discrimination across their business. Some insurers…
Claims • 3 min read Has genetic testing in insurance claims begun? You would think that the use of genetic testing in insurance is pretty well sorted, wouldn’t you? After all,…
Data Ethics • 3 min read The Fundamental Challenges that Insurance faces from Data Analytics In October 2012, in a speech to the Financial Services Forum, I offering this prediction: “I believe that over the…