The 'Ethics and Insurance' Blog

These are the latest posts...

Application fraud – a vital component is missing
Application fraud is a big focus for insurers. The logic is that fraudsters are isolated before they get on your books. Yet it's fraught with ethical risks and missing one vital component.
Is a retreat from insurance underway? Not by consumers, but by insurers
Insurers talk about moving customer relationships from ‘indemnity me’ to ‘keep me safe’. Does this represent the start of a retreat from insurance?
The super complaint will put pricing practices under intense scrutiny
A super-complaint was delivered last week to the UK competition authority. It means pricing practices in the retail general insurance market will now come under intense scrutiny. I assess its origins and implications, and show how insurance firms can respond.

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Rick Huckstep

Chairman, The Digital Insurer

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