Insurers are using data and analytics to track and predict our emotions. Yet using it in underwriting and claims decisions raises some significant ethical issues. Here’s why.
Continue readingThere’s a lot of excited claims being made about algorithms in insurance. Can they credible? Can they be trusted? It’s time to remove the hype and focus on performance.
Continue readingData and analytics is changing insurance in all sorts of exciting ways, but it’s also raising some fundamental ethical questions. The first we’ll be looking at is identity
Continue readingThe quality of policy wordings could well be coming under close scrutiny soon – scored for comprehension and audited for confusion. Time for your firm to tune in.
Continue readingThe insurance sector will face some big ethical challenges in 2019 but one challenge will stand above all others. And surprisingly, it’s not pricing.
Continue readingInsurers need to make sure that their plans for 2019 include a review of how their underwriting and claims people are using credit data. Here’s why.
Continue readingThe pricing review could trigger a rethink by the UK regulator of an earlier doubt expressed in the new accountability regime. It’s all about algorithmic trading
Continue readingWhat’s the point of assessing integrity? On the face of it, it’s to have evidence that your senior people understand what integrity means. Actually, that’s not the point you should be aiming for.
Continue readingA lot of ethics training can please compliance providers, but it often has little impact on how insurance firms operate. That because it’s evidencing the wrong thing. Here’s why.
Continue readingThe UK regulator’s report on insurance pricing will have set alarm bells ringing at many insurers. The underlying warning in it represents a real challenge to many firms
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