Ethics in Insurance: the challenges ahead in 2018

2018 looks like it will be an eventful time for ethics in insurance. Here are 11 areas where insurers will find the big ethical challenges.

Continue reading

11 reasons why you should review your code of ethics

Codes of ethics are important documents. Yet they can often lie unchanged for several years. Codes then acquire a rather fossilised existence, losing their influence on how people work. Here are 11 reasons why it’s worth reviewing them.

Continue reading

Could this Digital Tool transform the Ethics of Insurance?

Artificial intelligence could be used in ways that could transform the ethics of insurance. One development in particular could have widespread implications

Continue reading

The Big Ethical Questions for Insurance Fraud

Tackling fraud is an ethical thing to do, but the way in which insurers tackle it has an ethical side too. Here are 14 ethical questions for insurance fraud people to consider, along with a look forward into a new era of accountability.

Continue reading

Privacy in Insurance: 3 sources of ethical risk for insurers

Privacy in insurance has been getting lots of attention recently, largely because of the EU’s GDPR. Yet there’s a danger that this surge in legal and compliance activity will overly focus minds on the policy and process detail, while leaving scant time to think through the big privacy issues that the insurance buying public is concerned about.

Continue reading

The Ethics of Insurance Pricing – 7 risks underwriters need to have on their radar

Insurance pricing is undergoing a revolution, just at the time that underwriters are being held to account like never before. It’s important then for underwriters to know about the ethical issues that that accountability is built upon.

Continue reading

The need for a reorientation of corporate mindsets

Digitisation is transforming more than insurance. It’s changing the mindset of the public too, and how they view ethics. Insurers need to respond to both.

Continue reading

How to teach leadership on ethics in a way that actually works

If leadership on ethics is on your learning and development agenda for 2018, you need to remember three important things about how to structure it.

Continue reading

The Great Accountability Challenge facing Insurance Leaders

Technology is reshaping the business models of insurers. Yet this reshaping presents a new accountability challenge that needs to be addressed.

Continue reading

6 Reasons why Marketing is a Significant Harm Function

As insurance becomes digitised, so marketers are making decisions with the potential for ever widening impacts. Does this make them a significant harm function?

Continue reading
1 2 3 36