Gender bias in artificial intelligence: a vital trust issue for Insurers

Researchers have found clear evidence of gender bias in artificial intelligence. The growing use of AI by insurers means that the sector needs to address this quickly, in order to maintain public trust and avoid regulatory scrutiny.

Continue reading

Why every insurance firm needs an ethical vision, and 12 steps to build one

Leadership on ethics is a key factor influencing the trust that clients have in a firm. Getting that leadership on ethics right requires a clear ethical vision. So how do insurance executives craft that ethical vision?

Continue reading

A revolution will soon transform conflicts of interest in insurance

A revolution is about to transform conflicts of interest in insurance, and brokers, MGAs and insurers alike must be prepared for the repercussions. All firms, small and large will be affected.

Continue reading

Ethical storm ahead – insuring people with experience of mental illness

The sector’s approach to insuring people with mental illness is under scrutiny. So what are the ethical dimensions that insurers need to grasp? And looking forward, what market developments could make this situation even more ethically charged?

Continue reading

Why insurers need to prepare for some tough scrutiny of their underwriting

Insurers have been using big data analytics to explore new underwriting techniques for several years now. Yet events are unfolding that point to the possibility of this coming under some harsh scrutiny by regulators and consumer groups.

Continue reading

Should insurers share claims data to make their systems more accurate?

Insurers want to share claims data in order to improve the accuracy of their new analytics systems. It sounds quite straightforward, but lift the lid and it’s a proposition with several ethical implications.

Continue reading

Four Ethics Courses for Insurance Professionals

This year could be a daunting one for some insurance people. Over the next 12 months, they’re going to have their integrity assessed. And if they fall short, their certification to practice in the sector could be affected. These four ethics courses address this problem head on.

Continue reading

Why ethics training has to be a big priority for insurance people in 2018

The importance of ethics training for insurance people is going to soar over the next three years. And when I say soar, that’s no exaggeration. Insurance people are going to be weighed up and tested like never before. The main driver for this will surprise you.

Continue reading

Ethics in Insurance: the challenges ahead in 2018

2018 looks like it will be an eventful time for ethics in insurance. Here are 11 areas where insurers will find the big ethical challenges.

Continue reading

11 reasons why you should review your code of ethics

Codes of ethics are important documents. Yet they can often lie unchanged for several years. Codes then acquire a rather fossilised existence, losing their influence on how people work. Here are 11 reasons why it’s worth reviewing them.

Continue reading
1 2 3 36