Category Archives for Ethical Leadership

Ethical decision making is the best response to individual accountability

  • 18 November 2020

The rise of individual accountability for insurance executives has highlighted the importance of bridging the gap between ‘thinking about ethics’ and ‘doing ethics’. Ethical decision making is a set of skills designed for that purpose.

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Data and Power pt4 – the right skills are vital to success in data ethics

  • 11 November 2020

A commitment to data ethics will only succeed if the people delivering this transformation of insurance have the right skills. Insurers have a long way to go on this.

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Data and Power pt2 – the two big threats to insurers’ digital strategies

Insurers are going to find that discrimination and access represent the two biggest challenges to their digital strategies. How insurers engage with these issues is critical

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Data and Power pt1 – the starting point for insurers’ data ethics journey

  • 14 October 2020

The most significant ethical theme that insurers need to address over the next three years is data ethics. Yet it is complex and nuanced, so insurers need to think carefully about how to organise their response.

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Is your code of ethics good enough?

  • 21 September 2020

You’d be surprised how codes of ethics vary across the insurance sector. What matters though is whether your firm’s code of ethics is good enough for the ethical challenges it is facing.

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The lessons that claims people should learn from the exam grades debacle

  • 1 September 2020

The recent exam grades debacle in the UK provides insurance people with lessons on what will befall them if current trends in claims practices continue.

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Why pricing data can send out all the wrong signals

  • 18 August 2020

Insurance people used to think of pricing as just a market thing. Now they recognise that fairness has to be factored in as well. Yet the ethics of insurance pricing has other dimensions that need to be factored in. If they’re not, the current pricing review will take even longer and become even more tortuous.

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The big questions about vulnerability that your firm needs to address

  • 10 August 2020

The regulator’s new guidance on vulnerability presents insurers with some serious questions to address. Understanding the ethical context from which they emerge will help your firm really get to grip with the issues.

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The radical ways in which time is changing insurance

  • 15 July 2020

The need for annual or long term insurance policies is being questioned. A new temporality of insurance is emerging, with significant ethical implications.

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Why cognitive diversity can boost ethical performance

  • 9 July 2020

Cognitive diversity can be hugely influential when it comes to ethics. Views are encouraged, voices heard and challenges met. In such changing times for insurance, this matters

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