How data analytics introduces ethical risks into insurance claims

  • 7 February 2020

Insurance is changing in ways that have profound implications for claims. Some claims practices will become redundant. Questions only occasionally raised before will now become common. New skills will have to be learnt. 

In this guide, I look at 20 changes that will be significant in terms of the ethical challenges facing claims people. Those who recognise the ethics of insurance claims and rise to the challenges outlined here will be those who build trust with their customers.

James Ruotolo

Director, Industry Consulting, SAS

"This is a must read for insurance execs"

Enter your details to receive this free guide...

Your Privacy is respected - here's the policy

Remember that these guides are for subscribers to the Ethics and Insurance blog, Downloading this guide will therefore confirm your wish to sign up to the blog. It's free and the posts come out about three times a month.