Claims departments are changing. Established practices are being questioned and critical thinking brought to bear on the underlying assumptions that drive ‘how things get done round here'. That's great, so long as the ethical side to claims is taken into account as well. So what should you focus on? This free guide highlights 5 key ethical issues for insurance claims.
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Remember that these guides are for subscribers to the Ethics and Insurance blog, Downloading this guide will therefore confirm your wish to sign up to the blog. It's free and the posts come out about once a week.
Duncan is the founder of the Ethics and Insurance blog and the author of its many posts. He's a Chartered Insurance Practitioner, having worked 18 years in the UK market. As an adviser to many firms on ethics issues, as well as a regular conference speaker, he is one of the leading voices on ethics and insurance.