Conflicts of interest are a significant and ever present challenge for every type of insurance firm. Their influence and scope are frequently underestimated. This guide looks at the different types of conflict of interest and illustrates each with examples.
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Duncan is the founder of the Ethics and Insurance blog and the author of its many posts. He's a Chartered Insurance Practitioner, having worked 18 years in the UK market. As an adviser to many firms on ethics issues, as well as a regular conference speaker, he is one of the leading voices on ethics and insurance.