How to set Ethical Objectives and Targets
Surveys point to few insurers having ethical objectives, but most are now looking to set them - they send out a clear signal about a firm's ethical culture. The benefits are clear: they help you deliver on innovation, integrity and customer focus. This guide will take your through the essential steps to setting ethical objectives and targets for your firm.
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About the Author Duncan Minty
Duncan is the founder of the Ethics and Insurance blog and the author of its many posts. He's a Chartered Insurance Practitioner, having worked 18 years in the UK market. As an adviser to many firms on ethics issues, as well as a regular conference speaker, he is one of the leading voices on ethics and insurance.