Surveys point to few insurers having ethical objectives, but most are now looking to set them - they send out a clear signal about a firm's ethical culture. The benefits are clear: they help you deliver on innovation, integrity and customer focus. This guide will take your through the essential steps to setting ethical objectives and targets for your firm.
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Remember that these guides are for subscribers to the Ethics and Insurance blog, Downloading this guide will therefore confirm your wish to sign up to the blog. It's free and the posts come out about once a week.
Duncan is the founder of the Ethics and Insurance blog and the author of its many posts. He's a Chartered Insurance Practitioner, having worked 18 years in the UK market. As an adviser to many firms on ethics issues, as well as a regular conference speaker, he is one of the leading voices on ethics and insurance.