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Ethics and Insurance

I help insurers achieve greater certainty on ethical issues, both present and emerging. I have a reputation for foresight, pragmatism and independent thinking, particularly around data ethics. You can keep in touch with my analysis through my free weekly ‘Ethics and Insurance’ newsletter. Join below
Ethics and Insurance
What I do

Insight

I help insurers understand developments in insurance from an ethical perspective and the options open to them. My analysis delivers an extra level of understanding from an independent perspective
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Critical Friend

Insurers face some ethical challenges at the moment – I’ve been tracking them for several years. My role as a critical friend helps them to reality check their thinking and turn a situation into a plan.
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Horizon Scanning

I’ve been an influential figure in analysing the implications of digital insurance for several years now. Through workshops and research, my ethics radar highlights the problems and opportunities to look out for.
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Latest posts
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Can ChatGPT Help Insurers be Better at Ethics? public
Data Ethics • 4 min read

Can ChatGPT Help Insurers be Better at Ethics?

We’re starting to see OpenAI’s ChatGPT used in discussions about the ethics of insurance. What has surprised some organisers is just how popular discussions like this are with conference audiences. So is the sector’s understanding of ethics about to be transformed? I examine the implications.…
Duncan Minty
Duncan Minty •
Rewarding People who Report Insurance Fraud public
Counter Fraud • 3 min read

Rewarding People who Report Insurance Fraud

The insurance sectors in most countries encourage members of the public to report suspected insurance fraud. Should they then be rewarded for doing so? While there is growing public awareness that insurance fraud is not a victimless crime, would rewards do harm or good?…
Duncan Minty
Duncan Minty •
Our Digital Footprint – a Pandora’s Box of Data? public
Data Ethics • 7 min read

Our Digital Footprint – a Pandora’s Box of Data?

I gave a keynote speech at a claims and fraud conference this week, on whether insurers’ exploitation of our digital footprint could turn into a Pandora’s box. Insurers see these new lines of insight as creating competitive advantage, but could they instead cause real problems?…
Duncan Minty
Duncan Minty •
Avoiding Pitfalls when Developing Data Ethics Principles public
Data Ethics • 5 min read

Avoiding Pitfalls when Developing Data Ethics Principles

As business wakes up to the ethical issues around how they use data and analytics, firms are being urged to develop ethical principles to guide their data ethics initiatives. Yet what counts as an ethical principle? I look at an example of how firms could get off to the wrong start.…
Duncan Minty
Duncan Minty •
The Data Protection Risks from Discriminatory Pricing public
Privacy • 4 min read

The Data Protection Risks from Discriminatory Pricing

A key issue that insurers face when responding to concerns about discriminatory pricing is their handling of special category data. What is held and how it’s used are subject to all sorts of conditions. So what implications might this have for insurers and regulators?…
Duncan Minty
Duncan Minty •
The Fairness of Insurance Pricing is Challenged Again public
Discrimination • 8 min read

The Fairness of Insurance Pricing is Challenged Again

The fairness of insurance pricing is again being challenged, this time by the UK’s leading campaigning journalist on finance matters. Martin Lewis believes insurers are breaking the law in how they handle people with mental health issues. The only surprise is how long this has taken to emerge.…
Duncan Minty
Duncan Minty •
New UK Survey on Public Attitudes to AI public
Data Ethics • 2 min read

New UK Survey on Public Attitudes to AI

A major new UK survey into public attitudes to AI has been launched. Its scope will pick up on several technologies relevant to the digital transformation of insurance. Its findings will influence policy makers, both in terms of possible legislation and pressure on regulators.…
Duncan Minty
Duncan Minty •
Explore topics
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Data Ethics

Data Ethics

214+
Underwriting

Underwriting

160+
Accountability

Accountability

110+
Regulation

Regulation

88+
Fairness

Fairness

85+
Personalisation

Personalisation

71+
Discrimination

Discrimination

67+
Claims

Claims

51+
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