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Ethics and Insurance

I help insurers achieve greater certainty on ethical issues, both present and emerging. I have a reputation for foresight, pragmatism and independent thinking, particularly around data ethics. You can keep in touch with my analysis through my free weekly ‘Ethics and Insurance’ newsletter. Join below
Ethics and Insurance
What I do

Insight

I help insurers understand developments in insurance from an ethical perspective and the options open to them. My analysis delivers an extra level of understanding from an independent perspective
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Critical Friend

Insurers face some ethical challenges at the moment – I’ve been tracking them for several years. My role as a critical friend helps them to reality check their thinking and turn a situation into a plan.
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Horizon Scanning

I’ve been an influential figure in analysing the implications of digital insurance for several years now. Through workshops and research, my ethics radar highlights the problems and opportunities to look out for.
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Latest posts
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There Will Be More Than One Future to Insurance public
Personalisation • 4 min read

There Will Be More Than One Future to Insurance

A lot of thinking about the future of insurance is premised upon the notion that personalisation is that future. Yet the future of insurance is so important, it’s vital not to just assume that this is the only way forward. I look at other ways in which it is likely to be envisioned.…
Duncan Minty
Duncan Minty •
Why Secondary Data Could Turn Toxic for Insurers public
Discrimination • 4 min read

Why Secondary Data Could Turn Toxic for Insurers

Digital innovations are helping the sector break new ground in how policies are underwritten. The problem is that some practices could be landing insurers outside of the law. This is not bias in data or analytics. This is ill advised decisions around the strategic use of secondary data.…
Duncan Minty
Duncan Minty •
How Rules Reflect the Ethical Concerns of Consumers public
Regulation • 5 min read

How Rules Reflect the Ethical Concerns of Consumers

It’s common to hear people in the insurance sector talk about ‘rules, rules and more rules’. The EU AI Act is a typical development that can drive this sentiment. And rules they may be, but they are also more than that. Ethics allows you to recognise and unpick their different layers of meaning.…
Duncan Minty
Duncan Minty •
More Political Scrutiny of Insurance Pricing public
Underwriting • 3 min read

More Political Scrutiny of Insurance Pricing

The Treasury Committee’s session yesterday on insurance saw consumer groups, insurers and the regulator have their say on pricing in motor and home markets. Nothing revealing emerged, but what was clear was that pressure on the sector to be more transparent is about to rise again.…
Duncan Minty
Duncan Minty •
Are Insurers Ready for GDPR 2.0? public
Privacy • 6 min read

Are Insurers Ready for GDPR 2.0?

The GDPR felt pretty seismic when it came into force in 2018, but like many a step change in the law, it contained compromises. All things digital have moved on a lot since. As a result, the prospect of some form of GDPR 2.0 is on the horizon. So what does this mean for insurers?…
Duncan Minty
Duncan Minty •
A Lot of Life Insurers Are Navigating AI Blind public
Data Ethics • 4 min read

A Lot of Life Insurers Are Navigating AI Blind

A US regulatory organisation recently published a revealing survey about life insurers and their use of AI. For all the talk about responsible innovation, the reality in the life sector seems very different. Lack of accountability points to some serious problems ahead for life insurers.…
Duncan Minty
Duncan Minty •
Failings in Motor Claims Raise Accountability Questions public
Claims • 4 min read

Failings in Motor Claims Raise Accountability Questions

Several unfair practices have been identified in total loss claims in the UK motor insurance market. On the face of it, this seems like a numbers problem. Yet this is far from being a ‘which valuation is right’ issue. This is about people and how they decide to shape important decisions.…
Duncan Minty
Duncan Minty •
Building Fairness Feedback Loops into AI Systems public
Fairness • 3 min read

Building Fairness Feedback Loops into AI Systems

We are hearing a lot about AI ethics at the moment. It’s important, but still only one aspect of the situation. Another aspect would be the use of AI to facilitate more ethical decisions. By this, I don’t mean on a system wide basis, but in micro decision scenarios. It’s an idea worth exploring.…
Duncan Minty
Duncan Minty •
A Significant Development on Bias in US Insurance public
Discrimination • 4 min read

A Significant Development on Bias in US Insurance

Many in the sector are focussing on the ethics of AI decision systems. It’s important but an equally immediate issue is insurers’ use of secondary data. A recent legislative move in the US illustrates this. There are deep currents at play here. I unpick the layers and look at the implications.…
Duncan Minty
Duncan Minty •
Explore topics
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Data Ethics

Data Ethics

214+
Underwriting

Underwriting

160+
Accountability

Accountability

110+
Regulation

Regulation

88+
Fairness

Fairness

85+
Personalisation

Personalisation

71+
Discrimination

Discrimination

67+
Claims

Claims

51+
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