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Ethics and Insurance

I help insurers achieve greater certainty on ethical issues, both present and emerging. I have a reputation for foresight, pragmatism and independent thinking, particularly around data ethics. You can keep in touch with my analysis through my free weekly ‘Ethics and Insurance’ newsletter. Join below
Ethics and Insurance
What I do

Insight

I help insurers understand developments in insurance from an ethical perspective and the options open to them. My analysis delivers an extra level of understanding from an independent perspective
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Critical Friend

Insurers face some ethical challenges at the moment – I’ve been tracking them for several years. My role as a critical friend helps them to reality check their thinking and turn a situation into a plan.
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Horizon Scanning

I’ve been an influential figure in analysing the implications of digital insurance for several years now. Through workshops and research, my ethics radar highlights the problems and opportunities to look out for.
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Latest posts
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The FCA Undermines Its Own Whistleblowing public
Ethical Culture • 2 min read

The FCA Undermines Its Own Whistleblowing

A recent article in the Times reported unlawful practices at the FCA around email diversion and the handling of people ‘considered a nuisance’. Particularly concerning was the impact of these events on whistleblowers. So what does this signal to the wider insurance community?…
Duncan Minty
Duncan Minty •
Fairness, Digital and Target Markets public
Regulation • 4 min read

Fairness, Digital and Target Markets

Target markets are now a key feature of product governance. The problem is that they take shape on two levels. There’s the generic version for the regulator, and the decision systems one for consumers. In this gap can be found some of the key challenges being put to insurers.…
Duncan Minty
Duncan Minty •
The Ethics of Data Visualisation - Lessons for Insurers public
Data Ethics • 6 min read

The Ethics of Data Visualisation - Lessons for Insurers

The very size of big data makes it a challenge to draw insight from. That’s where data visualisation comes in, and everyone in the insurance sector uses it, big time. Yet there are ethical issues associated with ‘datavis’, with important implications for decision making and risk radars.…
Duncan Minty
Duncan Minty •
Why This Approach to AI, Insurance and Regulation is Flawed public
Data Ethics • 8 min read

Why This Approach to AI, Insurance and Regulation is Flawed

A leading insurance institution has set out its views on how insurers’ use of AI should be regulated. Their aim is to give insurers a ‘right to innovate’. Their case is cleverly constructed, but underlying it are some flawed interpretations. I critique the report and offer a more realistic view.…
Duncan Minty
Duncan Minty •
A Legal Spotlight Turns on Discrimination in Claims public
Claims • 4 min read

A Legal Spotlight Turns on Discrimination in Claims

Insurers using algorithms in claims and fraud decisions should now prepare for much greater scrutiny of how such systems are designed and used. A legal challenge in the US alleging discrimination has in part passed a key legal milestone. I weigh up the ramifications of what could be a landmark case.…
Duncan Minty
Duncan Minty •
Why Contagious Misconduct Can Collapse Firms public
Ethical Culture • 2 min read

Why Contagious Misconduct Can Collapse Firms

We often think of misconduct in terms of the individual. Yet we also know that such cases often have a ripple effect, signalling to others that they could act likewise. This creates a slippery slope to more serious cases of misconduct. So how might contagious misconduct be controlled?…
Duncan Minty
Duncan Minty •
Explore topics
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Data Ethics

Data Ethics

214+
Underwriting

Underwriting

160+
Accountability

Accountability

110+
Regulation

Regulation

88+
Fairness

Fairness

85+
Personalisation

Personalisation

71+
Discrimination

Discrimination

67+
Claims

Claims

51+
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