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Ethics and Insurance

I help insurers achieve greater certainty on ethical issues, both present and emerging. I have a reputation for foresight, pragmatism and independent thinking, particularly around data ethics. You can keep in touch with my analysis through my free weekly ‘Ethics and Insurance’ newsletter. Join below
Ethics and Insurance
What I do

Insight

I help insurers understand developments in insurance from an ethical perspective and the options open to them. My analysis delivers an extra level of understanding from an independent perspective
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Critical Friend

Insurers face some ethical challenges at the moment – I’ve been tracking them for several years. My role as a critical friend helps them to reality check their thinking and turn a situation into a plan.
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Horizon Scanning

I’ve been an influential figure in analysing the implications of digital insurance for several years now. Through workshops and research, my ethics radar highlights the problems and opportunities to look out for.
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Latest posts
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A Test Case on Data Ethics that Insurers Need to Watch public
Data Ethics • 5 min read

A Test Case on Data Ethics that Insurers Need to Watch

Location data is becoming positioned as a tangible example of how data ethics is to be addressed. A UK Gov. commission wants to boost public confidence in how location data is collected and used. Insurers need to monitor the commission’s work to understand policy makers expectations.…
Duncan Minty
Duncan Minty •
The Risks Insurers Run as Buyers of Secondary Data public
Privacy • 3 min read

The Risks Insurers Run as Buyers of Secondary Data

A technology activist has released a huge file of segmentation data into the public domain. It shows the extent to which data brokers are scraping data and selling it for “identities”. As significant users of secondary data, insurers need to take great care managing exposures like this.…
Duncan Minty
Duncan Minty •
Poor Performance on Codes of Ethics by UK Firms public
• 5 min read

Poor Performance on Codes of Ethics by UK Firms

The UK’s leading institute on business ethics has published a survey on codes of ethics – who has them, how good they are and the like. It’s a pretty poor performance by UK plc, with too many firms lacking one, or having one that’s not good enough. So how do insurers compare?…
Duncan Minty
Duncan Minty •
The Industrialisation of Claims Denials public
Claims • 4 min read

The Industrialisation of Claims Denials

Lemonade made the news recently when it claimed a new record for settling a claim in 2 seconds. Unfortunately, campaigners are reporting that another insurer has built a system that rejects claims in under 2 seconds. Insurers need to think about claims automation more carefully than at present.…
Duncan Minty
Duncan Minty •
Are You Tracking Conflicts of Interest Properly? public
Conflicts of Interest • 5 min read

Are You Tracking Conflicts of Interest Properly?

Conflicts of interest are everywhere in insurance. There isn’t a part of the market where their influence is not significant. Yet they come in many different forms. This makes it important to track them properly, to understand concentrations, recognise trends and monitor mitigation outcomes.…
Duncan Minty
Duncan Minty •
Open Insurance Suffers a Setback public
Underwriting • 2 min read

Open Insurance Suffers a Setback

Open insurance is predicted by many to play a big part in the future of insurance. It’s not a prediction that everyone shares however, including now the Australian Government. They’ve paused the expansion of their open data initiative into insurance. So what’s behind their concerns?…
Duncan Minty
Duncan Minty •
Explore topics
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Data Ethics

Data Ethics

214+
Underwriting

Underwriting

160+
Accountability

Accountability

110+
Regulation

Regulation

88+
Fairness

Fairness

85+
Personalisation

Personalisation

71+
Discrimination

Discrimination

67+
Claims

Claims

51+
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