Conduct and Ethics: why insurers need to understand the difference
Earlier this week I looked at the difference between compliance and ethics, and at why that difference matters to insurance…
Accountability
Insurance's digital transformation is driving ever increasing calls for clearer accountability. The message is 'if you want our trust, give us accountability'. These articles look at the issues involved. Use them to shape your thinking.
108 posts
Are ethics and compliance different? And why it matters.
I occasionally come across companies who question the need to consider ethics, on the basis that they’ve got all…
Data, Equality and Insurance: a small survey
The insurance market is entering a new phase, in which underwriting and claims practices are being transformed through access to…
How ethical is intermediation?
Is intermediation ethical? This was a question put to me at a recent insurance
event I was speaking at. It’…
Proportionality and the Ethics of Private Investigations – Pt 2
Insurers’ use of private investigators has been criticised for being “
aggressive
and inappropriate
[https://www.ethicsandinsurance.info/2012/09/06/…
Private Investigators : 2 ethical issues that need extra attention from ABI members
Insurers in the UK now have new guidelines on the instruction and use of private
investigators. While the guidelines have…
Are independent ethics committees valuable or window dressing?
What makes an ‘independent ethics committees’ work? Can they act as an effective
counterbalance to business ventures that operate close…
How good are your firm’s whistleblowing arrangements?
Insurance firms in the UK should allocate some time during 2014 to look over
their whistleblowing arrangements, for whistleblowing is…
11 principles for building ethics into your use of big data
In last week’s post
[https://www.ethicsandinsurance.info/2014/04/23/ethics-big-data-insurance/], I
explained why insurance firms need to…