Measuring ethics: the move into mainstream
Measuring ethics is starting to become mainstream in insurance. This is because
the soon to be introduced senior insurance managers…
Accountability
Insurance's digital transformation is driving ever increasing calls for clearer accountability. The message is 'if you want our trust, give us accountability'. These articles look at the issues involved. Use them to shape your thinking.
111 posts
How objective is the data your firm uses to make decisions?
An insurer told me recently that the only reason for a huge increase in a
renewal premium was because of…
How good are you at ethics? Are you sure? Is it enough?
Insurance is full of good people. Yet when you add up the cumulative impact of
all those occasions when policies…
Conduct and Ethics: why insurers need to understand the difference
Earlier this week I looked at the difference between compliance and ethics, and at why that difference matters to insurance…
Are ethics and compliance different? And why it matters.
I occasionally come across companies who question the need to consider ethics, on the basis that they’ve got all…
Data, Equality and Insurance: a small survey
The insurance market is entering a new phase, in which underwriting and claims practices are being transformed through access to…
How ethical is intermediation?
Is intermediation ethical? This was a question put to me at a recent insurance
event I was speaking at. It’…
Proportionality and the Ethics of Private Investigations – Pt 2
Insurers’ use of private investigators has been criticised for being “
aggressive
and inappropriate
[https://www.ethicsandinsurance.info/2012/09/06/…
Private Investigators : 2 ethical issues that need extra attention from ABI members
Insurers in the UK now have new guidelines on the instruction and use of private
investigators. While the guidelines have…