Accountability • 2 min read The ethics of big data – a critical window of opportunity for insurance firms Insurance has always relied on data. And with the mainstreaming now of revolutionary techniques for how data can be acquired,…
Accountability • 2 min read Please don’t talk about data misuse! …and other ambiguous terms. The language we use when talking about an ethical situation is important. Words can sometimes convey more than their simple…
Accountability • 3 min read Wanted: a renewal of ethical leadership from the UK insurance sector I believe one of the biggest challenges facing the UK insurance sector lies in the amount of ethical leadership that…
Accountability • 3 min read The NHS treatment records – what can insurers learn from this event? News that the UK’s National Health Service [http://en.wikipedia.org/wiki/National_Health_Service] (NHS) released 47 million…
Accountability • 2 min read A critical step for everyone investigating insurance fraud How’s this for a proposal? It should be mandatory for everyone involved in the investigation of insurance fraud to…
Accountability • 2 min read A bit of ethics assessment can go a long way What do you think is the most common failing when it comes to ethics? (I’d love to hear your…
Accountability • 3 min read Insurance and Innovation – Part 2 – why ethics is a vital ingredient What was interesting about the PwC survey [http://www.pwc.com/gx/en/ceo-survey/2013/pdf/pwc-global-ceo-survey-2013-insurance-report.pdf] I mentioned…
Accountability • 2 min read Ethics, Insurance and innovation – Part 1 – why change seems inevitable Claims operations in the UK are under a lot of pressure to reform their working practices. The next few years…
Accountability • 3 min read Ethics and Underwriting – Part 5 – social value and why insurance has become so relied upon. This series on the ethical responsibilities associated with underwriting will draw to a close with a question that is somewhat…