Big data, ethics and the right to know and challenge
As insurers accumulate increasing amounts of data about their personal lines
policyholders, a number of dangers emerge that raise ethical…
Accountability
Insurance's digital transformation is driving ever increasing calls for clearer accountability. The message is 'if you want our trust, give us accountability'. These articles look at the issues involved. Use them to shape your thinking.
108 posts
Pitfalls to avoid when measuring ethics
Implementing performance measures of any kind, let alone ethical ones, can face
a number of challenges. There may be concerns…
How to set Ethical Objectives and Targets
Two studies have highlighted the need for firms in the financial services sector
to start paying serious attention to ethical…
12 questions an insurer needs to ask about their use of private investigators
The news
[http://www.insuranceage.co.uk/insurance-age/news/2254088/fsa-in-private-investigator-probe]
that the FSA is conducting a review into insurers’…
What are UK insurers telling us about their ethical performance?
What measures of ethical performance are UK insurers reporting on at the moment?
I’ve had a look at the…
Measuring Ethics – many firms have a long way to go
A survey in 2011 of FTSE 100 companies found that while 91% did refer in some
way to ethics in…
Insurance and the Privacy Controversy
In a recent speech to marketing professionals at an event about privacy
organised by the Financial Services Forum [http://www.…
Parliament urges greater scrutiny of how insurance fraud is investigated
If the recommendations of a recent report
[http://www.publications.parliament.uk/pa/cm201213/cmselect/cmhaff/100/100.pdf]
by…
Four metrics that give ethical insight into telematics
Motor underwriters will be avalanched with data as telematics takes off. When
sifting through it all, where should underwriters look…