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Accountability

Insurance's digital transformation is driving ever increasing calls for clearer accountability. The message is 'if you want our trust, give us accountability'. These articles look at the issues involved. Use them to shape your thinking.
112 posts
Accountability
An Important Development on Financial Inclusion public
Regulation • 3 min read

An Important Development on Financial Inclusion

The need for insurers to take a more formalised approach to financial inclusion has moved a step closer. If the regulator is to ‘have a regard’ for financial inclusion, with data and reports, then it will expect insurers to do the same. It’s a stone that will gather moss.…
Duncan Minty
Duncan Minty •
Insurance as a Common Good public
Fairness • 3 min read

Insurance as a Common Good

Could insurance be considered as a form of common good? And if so, how might that have come about? And more importantly, how might it influence the way in which insurance markets are allowed to digitally transform?…
Duncan Minty
Duncan Minty •
Data Ethics • 2 min read

Regulators issue Two Important Papers on Algorithms

The UK’s Digital Regulation Cooperation Forum has just issued two ‘call for input’ papers that insurers should pay attention to. These point to some joint regulatory initiatives ahead. One paper is on the benefits and harms of algorithms, and the other on auditing algorithms.…
Duncan Minty
Duncan Minty •
Controls for Insurers' Use of Social Media Data public
Underwriting • 5 min read

Controls for Insurers' Use of Social Media Data

Insurers have been interested in social media data for some years now. This caught the public’s eye in 2016 when Admiral launched and then immediately withdrew a motor product influenced by what you did on Facebook. What controls should insurers have, to make sure such situations aren’t repeated?…
Duncan Minty
Duncan Minty •
Using Protected Activities to Manage Reputational Risk public
Ethical Risks • 5 min read

Using Protected Activities to Manage Reputational Risk

Protected activities could be a useful tool for insurers to manage their most significant ethical risks. And they signal to key audiences that the insurer’s commitments around those risks are being taken particularly seriously. So how do they work and how can they make a difference?…
Duncan Minty
Duncan Minty •
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