Accountability

Insurance's digital transformation is driving ever increasing calls for clearer accountability. The message is 'if you want our trust, give us accountability'. These articles look at the issues involved. Use them to shape your thinking.

111 posts

Accountability • 3 min read

How Good is the Swiss Digital Trust Label?

Swiss Re announced recently that its Magnum Go underwriting engine has been awarded the Swiss Digital Trust Label. It sounded impressive so I went to find out more about this label, through local contacts and online resources. What I found wasn’t quite as good as Swiss Re would like to think.…

Duncan Minty • 04 Feb 2022

Six ethical issues that insurers need to build into their plans for 2022

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Accountability • 4 min read

Six ethical issues that insurers need to build into their plans for 2022

In preparing their plans for 2022, insurers are making a series of fine judgements about the ethical risks that need attention. Here are six areas to which I'm proposing serious attention needs to be given.…

Duncan Minty • 14 Oct 2021

Accountability • 2 min read

Counter fraud is now a big exposure to insurer reputations

The next two years could be eventful ones for the counter fraud functions in the UK insurance market. If you…

Duncan Minty • 31 Aug 2021

Accountability • 4 min read

Why Insurance Supply Chains create Ethical Risks

Supply chains in the insurance sector can be a breeding ground for unethical behaviour. Sure, there are good firms out…

Duncan Minty • 31 Mar 2021

Accountability • 6 min read

Data Ethics starts with Rigorous and Critical Due Diligence

Insurers are often referred to as long established users of large datasets, familiar with the opportunities and challenges they present.…

Duncan Minty • 04 Nov 2020

Accountability • 6 min read

Data and Power pt2 – the two big threats to insurers’ digital strategies

It is clear that the two ethical issues over which insurers are going to find their digital strategies most challenged…

Duncan Minty • 21 Oct 2020

Accountability • 7 min read

Data and Power pt1 – the starting point for insurers’ data ethics journey

The most significant ethical theme that insurers need to address over the next three years is data ethics . Just as…

Duncan Minty • 14 Oct 2020

The three lines of defence model is not working for insurers

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Accountability • 5 min read

The three lines of defence model is not working for insurers

Why are there so many ethical challenges being faced by insurers at the moment? Surely insurers shouldn’t have to…

Duncan Minty • 22 Jan 2020

Accountability • 3 min read

Politicians are burying the loyalty penalty: so what comes next?

While we do not yet know the detail of the UK regulator’s much anticipated report on retail insurance pricing,…

Duncan Minty • 23 Jul 2019