Why confusion could become a key ethics metric for insurers
Insurers are providing consumers with more choice than ever before. And while
there’s a lot of obvious upside to…
Accountability
Insurance's digital transformation is driving ever increasing calls for clearer accountability. The message is 'if you want our trust, give us accountability'. These articles look at the issues involved. Use them to shape your thinking.
111 posts
The biggest ethical challenge facing insurers in 2019
The insurance sector will face some big ethical challenges in 2019. Tough questions are going to be asked about core…
Could the new accountability rules spring one last surprise on UK insurers?
The accountability regulations about to be introduced into UK insurance contain
a requirement about which the regulator has been uncertain.…
The underlying warning in the FCA’s report on household insurance pricing
The UK regulator issued a report on general insurance pricing
[https://www.fca.org.uk/publications/thematic-reviews/tr18-4-pricing-practices-retail-general-insurance-sector-household-insurance]
in late…
What lessons can insurance people learn from the Liberty Mutual fine?
The £5.28m fine handed out by the UK regulator to Liberty Mutual last week fired
two warning shots across…
The super complaint will put pricing practices under intense scrutiny
A super complaint was delivered [https://www.bbc.co.uk/news/business-45664985]
last week to the UK competition authority. It…
Access to medical records is controversial but achievable
Should insurers be given access to digital medical records? The question has
more ethical angles to it than you might…
Executive accountability is raising concerns – here’s the best response
Insurance executives are worried. New UK regulations are about to make them
personally more accountable than ever before. And 28%…
Research confirms the main reason for insurer failure in the EU is unethical practices
Why do insurers fail? It turns out it has a lot to do with ethical problems. So
while insurance can…