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Counter Fraud

There's a clear ethical dimension to the need to tackle insurance fraud. Yet there is also a clear ethical dimension to how you tackle fraud. This is what I explore here...
44 posts
Counter Fraud
Our Digital Footprint – a Pandora’s Box of Data? public
Data Ethics • 7 min read

Our Digital Footprint – a Pandora’s Box of Data?

I gave a keynote speech at a claims and fraud conference this week, on whether insurers’ exploitation of our digital footprint could turn into a Pandora’s box. Insurers see these new lines of insight as creating competitive advantage, but could they instead cause real problems?…
Duncan Minty
Duncan Minty •
The Fairness of Insurance Pricing is Challenged Again public
Discrimination • 8 min read

The Fairness of Insurance Pricing is Challenged Again

The fairness of insurance pricing is again being challenged, this time by the UK’s leading campaigning journalist on finance matters. Martin Lewis believes insurers are breaking the law in how they handle people with mental health issues. The only surprise is how long this has taken to emerge.…
Duncan Minty
Duncan Minty •
Are IFB ambitions in danger of hitting a brick wall? public
Counter Fraud • 5 min read

Are IFB ambitions in danger of hitting a brick wall?

Counter fraud data sharing in the UK market is heading for new heights. How we’re scored on fraud from the moment we seek a quote will be automated and in real time. Yet for all this strategic ambition, there remains no mention of accountability. Recent events point to that being a big omission.…
Duncan Minty
Duncan Minty •
Strong Opinions Emerge on Data Use in Counter Fraud public
Counter Fraud • 8 min read

Strong Opinions Emerge on Data Use in Counter Fraud

A detailed survey of US consumers found that support for the use of data to combat insurance fraud is strong, but very conditional upon the proper handling of ethical issues. I examine the message being sent to insurers by the US public, and what UK insurers can learn from it.…
Duncan Minty
Duncan Minty •
The Two Unknowns Forming Around the Ethnicity Penalty public
Discrimination • 4 min read

The Two Unknowns Forming Around the Ethnicity Penalty

Two unknowns are forming around the ethnicity penalty research at the moment. Insurers, consumer groups and trade bodies are talking about one of them. The other is not being mentioned. In this analysis piece, I’m going to explore both and what insurers can do in relation to each of them.…
Duncan Minty
Duncan Minty •
Application Fraud - do case numbers add up? public
Counter Fraud • 5 min read

Application Fraud - do case numbers add up?

All insurers now have a strategy for managing application fraud. And given that application fraud accounts for over 80% of fraud cases in UK insurance, those strategies have a lot of corporate momentum behind them. The data coming out of all this gives us some important insights.…
Duncan Minty
Duncan Minty •
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