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Data Ethics

With insurance becoming increasingly digital, data ethics has become the key lens through which issues and challenges are emerging. What makes it particularly important is how it is influencing insurance at both the policy and the market levels.
214 posts
Data Ethics
The Problem with Most Responsible AI Initiatives public
Data Ethics • 8 min read

The Problem with Most Responsible AI Initiatives

Every month sees guidance and standards issued about ‘Responsible AI’. Lift a few lids though and it becomes apparent that much of this output is one-sided. To properly address the issues associated with AI, insurers need to look beyond the technical. New research shows us how to get started.…
Duncan Minty
Duncan Minty •
Delivering Fair Repudiations public
Claims • 5 min read

Delivering Fair Repudiations

Claims repudiation in household insurance is changing. Long established practices are now being overlaid with digital systems that are powering repudiation levels to new highs. Yet in so doing, have insurers been asking themselves the right questions? …and drawing the right conclusions?…
Duncan Minty
Duncan Minty •
The EU’s Social Scoring Ban – What Does It Mean? public
Underwriting • 9 min read

The EU’s Social Scoring Ban – What Does It Mean?

The EU’s AI Act prohibits social scoring. Insurers need to carefully weigh up the implications of this ban, for a lot of new digital insurance practices bear a remarkable resemblance to it. The ban was never meant to put pressure on modern insurance practices, but will that protect insurers.…
Duncan Minty
Duncan Minty •
Vulnerability Starts with Scope public
Claims • 5 min read

Vulnerability Starts with Scope

Vulnerability is a significant theme for the UK regulator, and obviously insurers have been responding to those expectations. This has led to a lot of management information being produced around vulnerability. That’s only as good though as the scope of what you decide to put into your MI.…
Duncan Minty
Duncan Minty •
Risk Variables Are On Their Way Out public
Underwriting • 3 min read

Risk Variables Are On Their Way Out

Underwriters have relied on risk variables for a very long time. After all, how would insurance work without them! Yet is their unique status on its way out? When motor insurers use 1000+ rating factors, what does this say about how insurance is now priced? More than just on risk, clearly.…
Duncan Minty
Duncan Minty •
The Keystone for Delivering Effective Data Ethics public
Data Ethics • 5 min read

The Keystone for Delivering Effective Data Ethics

Data ethics has lots of dimensions. You may be tempted to think that expertise in each of those dimensions will reap the results being sought. Only to a degree though. Running through all of them is an issue that is age old to insurance. If you don’t get this one right, all others will be suffer.…
Duncan Minty
Duncan Minty •
Why Secondary Data Could Turn Toxic for Insurers public
Discrimination • 4 min read

Why Secondary Data Could Turn Toxic for Insurers

Digital innovations are helping the sector break new ground in how policies are underwritten. The problem is that some practices could be landing insurers outside of the law. This is not bias in data or analytics. This is ill advised decisions around the strategic use of secondary data.…
Duncan Minty
Duncan Minty •
How Rules Reflect the Ethical Concerns of Consumers public
Regulation • 5 min read

How Rules Reflect the Ethical Concerns of Consumers

It’s common to hear people in the insurance sector talk about ‘rules, rules and more rules’. The EU AI Act is a typical development that can drive this sentiment. And rules they may be, but they are also more than that. Ethics allows you to recognise and unpick their different layers of meaning.…
Duncan Minty
Duncan Minty •
Are Insurers Ready for GDPR 2.0? public
Privacy • 6 min read

Are Insurers Ready for GDPR 2.0?

The GDPR felt pretty seismic when it came into force in 2018, but like many a step change in the law, it contained compromises. All things digital have moved on a lot since. As a result, the prospect of some form of GDPR 2.0 is on the horizon. So what does this mean for insurers?…
Duncan Minty
Duncan Minty •
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