public Autonomy • 6 min read Data and analytics: the problem that insurers will have with identity Insurance is changing. It’s moving in new directions, pursuing new ideas, new models, new technologies. All very exciting, but…
Counter Fraud • 3 min read Why credit data must feature in your plans for 2019 The use of credit data in insurance is well established. And to some degree, it’s been an understandable development.…
Accountability • 6 min read What lessons can insurance people learn from the Liberty Mutual fine? The £5.28m fine handed out by the UK regulator to Liberty Mutual last week fired two warning shots across…
Accountability • 5 min read Access to medical records is controversial but achievable Should insurers be given access to digital medical records? The question has more ethical angles to it than you might…
Data Ethics • 3 min read Why smart policy wordings need to be handled with care The end of the off-the-shelf insurance policy is said to be nigh. Everyone will of course throw up their hands…
Data Ethics • 5 min read Where the really fundamental changes in insurance will emerge How transformative are the changes happening in insurance at the moment? A lot of attention is being given to ‘start-up…
Data Ethics • 2 min read Can insurance delivered over the blockchain be labelled trustless? There is growing attention being given to how blockchains can help insurance. And amid the exciting claims being made for…
Claims • 4 min read 7 reasons why claims optimisation needs to be seen as a failure The most ethically questionable practice to have emerged out of the innovation currently transforming insurance is claims optimisation. As key…
Data Ethics • 10 min read Personalisation – could it take insurance into a digital winter? There’s a lot of talk at the moment about insurance undergoing a transformation. Some point to big data, and…