Gender bias in artificial intelligence: a vital trust issue for Insurers
Insurance is being transformed. Underwriting, claims and distribution are being
remodelled to take advantage of digital tools like artificial intelligence.…
Data Ethics
With insurance becoming increasingly digital, data ethics has become the key lens through which issues and challenges are emerging. What makes it particularly important is how it is influencing insurance at both the policy and the market levels.
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Ethical storm ahead – insuring people with experience of mental illness
The sector’s approach to insuring people with experience of mental illness is under scrutiny. It was the lead story…
Should insurers share claims data to make their systems more accurate?
Insurers want to share claims data in order to improve the accuracy of their new
analytics systems. It sounds quite…
Could this Digital Tool transform the Ethics of Insurance?
Insurance is not the only thing being transformed by artificial intelligence at the moment. Investment managers have been using AI…
The Big Ethical Questions for Insurance Fraud
Tackling fraud is an ethical thing to do. It penalises those who commit it, deters those who are tempted by…
6 Reasons why Marketing is a Significant Harm Function
The importance of marketing to the success of an insurance business is now
widely recognised. This is down not just…
20 Changes that Influence the Ethics of Insurance Claims
Insurance is changing in ways that have profound implications for claims. Some claims practices will become redundant. Questions only occasionally…
A Framework for Trust and Growth in a Digital Market
There are a myriad of ethical issues circulating around the insurance sector in
relation to big data. So how can…
Automating the emotions that drive marketing and sales
Financial advice has been transformed by regulations to eliminate conflicts of
interest and raise standards. Commissions have been replaced by…