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Data Ethics

With insurance becoming increasingly digital, data ethics has become the key lens through which issues and challenges are emerging. What makes it particularly important is how it is influencing insurance at both the policy and the market levels.
215 posts
Data Ethics
A Test Case on Data Ethics that Insurers Need to Watch public
Data Ethics • 5 min read

A Test Case on Data Ethics that Insurers Need to Watch

Location data is becoming positioned as a tangible example of how data ethics is to be addressed. A UK Gov. commission wants to boost public confidence in how location data is collected and used. Insurers need to monitor the commission’s work to understand policy makers expectations.…
Duncan Minty
Duncan Minty •
The Risks Insurers Run as Buyers of Secondary Data public
Privacy • 3 min read

The Risks Insurers Run as Buyers of Secondary Data

A technology activist has released a huge file of segmentation data into the public domain. It shows the extent to which data brokers are scraping data and selling it for “identities”. As significant users of secondary data, insurers need to take great care managing exposures like this.…
Duncan Minty
Duncan Minty •
Why Data Ethics is at a Crossroads public
Data Ethics • 8 min read

Why Data Ethics is at a Crossroads

Is data ethics working in insurance? Perhaps it’s just at an early stage, needing more time. Or is it always going to struggle to gain traction? Some see ethical guidelines for data and AI as the solution. Others see them as ineffectual. So what’s needed instead? How should a firm decide this?…
Duncan Minty
Duncan Minty •
Claims – Nine Ethical Red Flags that Need Attention public
Claims • 8 min read

Claims – Nine Ethical Red Flags that Need Attention

For the last 5 years, I’ve viewed claims as the function that is generating the most ethical risk for a typical UK insurer. It has not been in the limelight, but it has been using decision systems in ways that raise significant questions. Here are nine practices that are red flags.…
Duncan Minty
Duncan Minty •
The EU AI Act is full of Significance for Insurers public
Regulation • 8 min read

The EU AI Act is full of Significance for Insurers

As the EU works towards enactment of its AI regulations, the impacts for insurers are becoming more apparent. Some markets have been labelled high risk, while some technologies are being closed off. What insurers need to do now is understand how ethics is changing the sector’s digital landscape.…
Duncan Minty
Duncan Minty •
Right Question ; Wrong People – A Warning on Data Ethics public
Fairness • 4 min read

Right Question ; Wrong People – A Warning on Data Ethics

Insurers are working on ways to ensure that their digital decision systems deliver outputs that are fair and non-discriminatory. In doing so, they find that this involves some difficult choices. Yet how are those choices made? It's important that insurers don't approach them the wrong way round.…
Duncan Minty
Duncan Minty •
Discriminatory Pricing – the Storm Clouds Move Nearer public
Discrimination • 8 min read

Discriminatory Pricing – the Storm Clouds Move Nearer

Further research into discriminatory pricing in UK motor insurance is keeping up pressure on insurers and the regulator to tackle the issue. And with signs that the challenge is evolving, insurers are in danger of failing to see how this issue will grow and impact the heart of their businesses.…
Duncan Minty
Duncan Minty •
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