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Data Ethics

With insurance becoming increasingly digital, data ethics has become the key lens through which issues and challenges are emerging. What makes it particularly important is how it is influencing insurance at both the policy and the market levels.
218 posts
Data Ethics
Right Question ; Wrong People – A Warning on Data Ethics public
Fairness • 4 min read

Right Question ; Wrong People – A Warning on Data Ethics

Insurers are working on ways to ensure that their digital decision systems deliver outputs that are fair and non-discriminatory. In doing so, they find that this involves some difficult choices. Yet how are those choices made? It's important that insurers don't approach them the wrong way round.…
Duncan Minty
Duncan Minty •
Discriminatory Pricing – the Storm Clouds Move Nearer public
Discrimination • 8 min read

Discriminatory Pricing – the Storm Clouds Move Nearer

Further research into discriminatory pricing in UK motor insurance is keeping up pressure on insurers and the regulator to tackle the issue. And with signs that the challenge is evolving, insurers are in danger of failing to see how this issue will grow and impact the heart of their businesses.…
Duncan Minty
Duncan Minty •
Can ChatGPT Help Insurers be Better at Ethics? public
Data Ethics • 4 min read

Can ChatGPT Help Insurers be Better at Ethics?

We’re starting to see OpenAI’s ChatGPT used in discussions about the ethics of insurance. What has surprised some organisers is just how popular discussions like this are with conference audiences. So is the sector’s understanding of ethics about to be transformed? I examine the implications.…
Duncan Minty
Duncan Minty •
Our Digital Footprint – a Pandora’s Box of Data? public
Data Ethics • 7 min read

Our Digital Footprint – a Pandora’s Box of Data?

I gave a keynote speech at a claims and fraud conference this week, on whether insurers’ exploitation of our digital footprint could turn into a Pandora’s box. Insurers see these new lines of insight as creating competitive advantage, but could they instead cause real problems?…
Duncan Minty
Duncan Minty •
Avoiding Pitfalls when Developing Data Ethics Principles public
Data Ethics • 5 min read

Avoiding Pitfalls when Developing Data Ethics Principles

As business wakes up to the ethical issues around how they use data and analytics, firms are being urged to develop ethical principles to guide their data ethics initiatives. Yet what counts as an ethical principle? I look at an example of how firms could get off to the wrong start.…
Duncan Minty
Duncan Minty •
The Data Protection Risks from Discriminatory Pricing public
Privacy • 4 min read

The Data Protection Risks from Discriminatory Pricing

A key issue that insurers face when responding to concerns about discriminatory pricing is their handling of special category data. What is held and how it’s used are subject to all sorts of conditions. So what implications might this have for insurers and regulators?…
Duncan Minty
Duncan Minty •
The Fairness of Insurance Pricing is Challenged Again public
Discrimination • 8 min read

The Fairness of Insurance Pricing is Challenged Again

The fairness of insurance pricing is again being challenged, this time by the UK’s leading campaigning journalist on finance matters. Martin Lewis believes insurers are breaking the law in how they handle people with mental health issues. The only surprise is how long this has taken to emerge.…
Duncan Minty
Duncan Minty •
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