Behavioural fairness is a serious risk to the future of insurance
An influential narrative has emerged within insurance in recent years, centred upon the notion of behavioural fairness. It is a…
Discrimination
Discrimination is developing at speed as the No 1 ethical risk for a typical insurer. What every insurer needs to be assembling is the evidence of how they are managing discrimination in relation to their deals with customers across all business functions. Has the reporting got the right scope and depth? Is it based upon the right perspective? The articles will help a lot.
67 posts
Why discrimination is an enormous ethical challenge for insurance
Insurers are going to be challenged on how they are managing the risk of discrimination across their business. Some insurers…
The big ethical challenges facing insurers in 2020
2020 will be an eventful year for insurers. During the many years I’ve been tracking the ethical challenges facing…
Will there soon be compulsory ethics training for insurance algorithms?
As more and more decisions about our premiums and claims come to be influenced by all sorts of clever algorithms,…
Why predictive analytics in claims is so dangerous for insurers
Claims settlements are an insurer’s biggest expense. So it would seem natural for firms to understand as much about…
The Ethical Problems at the root of the Mohammed and John Quotations
Two UK insurers have been accused of charging people more for motor cover if their name was Mohammed, than if…
Gender bias in artificial intelligence: a vital trust issue for Insurers
Insurance is being transformed. Underwriting, claims and distribution are being
remodelled to take advantage of digital tools like artificial intelligence.…
The Ethics of Insurance Pricing – 7 risks underwriters need to have on their radar
Several years ago, underwriters started to make wry comments about no longer knowing how their premiums were being calculated. This…
20 Changes that Influence the Ethics of Insurance Claims
Insurance is changing in ways that have profound implications for claims. Some claims practices will become redundant. Questions only occasionally…