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How can insurers get people to open and read their code of ethics?
You’ve written your firm’s code of ethics and put it on your intranet, and
probably your website as…
Ethical Culture
Ethical culture can be summed up as 'how things get done round here'. So while there can be all sorts of formal guidelines, at the end of the day, it is in the behaviours of the people, and what motivates them and why, that gives your firm the culture it has, as opposed to the culture it needs.
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Why ethics initiatives can lose momentum, and how to fix it
Research into the impact that ethics initiatives achieve points to a flurry of
activity at launch, but a tailing off…
Honest Insurance is now a marketing favourite. What does it say to you?
When you’re told that what’s being offered is honest insurance, what do you
think? Some will be reassured…
Why every insurance firm needs an ethical vision, and 12 steps to build one
Leadership on ethics is one of the most important factors influencing the trust
that clients have in a firm. And…
20 Changes that Influence the Ethics of Insurance Claims
Insurance is changing in ways that have profound implications for claims. Some claims practices will become redundant. Questions only occasionally…
5 beliefs that get in the way of people addressing ethics
It seems to make sense, doesn’t it – ‘doing the right thing’. And you’d think that an insurance firm…
Interesting Research into the Ethical Orientation of Insurance Managers in India
When we’re questioned about how ethical we are, most of us respond very
positively, and that’s great, but…
Ethical Awareness for Underwriters: pt3 – over optimism
Despite selling a product that’s based upon risk and losses, insurance people
are actually quite an optimistic bunch. And…
Ethical awareness for underwriters: Pt2 – the self serving bias
The scope of what underwriters need to have on their radars is getting ever
wider. The expanding horizon of rating…