Ethical Decisions and Dilemmas

A classic ingredient to many ethical dilemmas encountered by insurance people is the question of loyalty. It’s often wrapped up in a business value like teamwork, yet loyalty can sometimes morph into an ethical risk. So how does a value become a risk? And what steps can firms take to address this?…

Insurance is full of good people. I’ve worked with lots of them, and learnt from them too. At the same time though, I’ve also come across some pretty poor decisions in my time. Some of them were real eyebrow raisers, while others were just plain puzzling.…