Why insurance executives need to think like a decision architect
2020 will see insurers facing a number of challenges. Some of these will be
ethics related, and some pretty complex.…
Ethical Skills and Training
Setting a personal example helps when tackling ethical situations, but what really matters are having the ethical skills to address the scope and depth of the situation. You then need to train people on how to do this in real world situations that they encounter at your firm. The key here is relevance, as this motivates people to put the skills to use
47 posts
Are firms looking in the wrong place for unethical behaviours?
Many insurance firms have organised themselves to be on the lookout for the big unethical scandals that might ruin their…
Assessing Integrity in Good People
What’s the point of assessing integrity? On the face of it, it’s to have evidence that your senior…
Don’t take the wrong approach to ethics training and integrity assessments
New accountability regulations are turning the minds of insurance people to how
much they actually know about integrity and ethics.…
Two simple ways to make a fair decision
Insurance is becoming more complex, and faster moving as well. Yet in the midst
of demanding situations and time pressures,…
The drive to build trust in insurance must start here
Trust in insurance worries the sector’s senior executives. PwC surveys
[https://www.pwc.com/gx/en/ceo-agenda/ceosurvey/2018/…
A Vital Step to being Good at Ethical Dilemmas
There are many ethical dilemmas in insurance. And what’s more, they often make
people angry, and suspicious and fearful,…
Why ethics training has to be a big priority for insurance people
The importance of ethics training for insurance people is going to soar over the next three years. And when I…
How to teach leadership on ethics in a way that actually works
If ethical leadership is on your learning and development agenda for 2018, you
need to stop and read this post.…