Two simple ways to make a fair decision
Insurance is becoming more complex, and faster moving as well. Yet in the midst
of demanding situations and time pressures,…
Fairness
The most complex and influential ethical issue in today's insurance. Insurers need to be clear in their thinking on fairness, for it's going to be receiving a lot of attention over the next few years.
85 posts
Dual Pricing in Insurance – the beginning of the end?
The next twelve months will see the pricing practices of UK insurers and
intermediaries put under close scrutiny. The regulator…
Why insurers need to prepare for some tough scrutiny of their underwriting
Insurers have been using big data analytics to explore new underwriting
techniques for several years now. Their aim has been…
The Ethics of Insurance Pricing – 7 risks underwriters need to have on their radar
Several years ago, underwriters started to make wry comments about no longer knowing how their premiums were being calculated. This…
20 Changes that Influence the Ethics of Insurance Claims
Insurance is changing in ways that have profound implications for claims. Some claims practices will become redundant. Questions only occasionally…
Automating the emotions that drive marketing and sales
Financial advice has been transformed by regulations to eliminate conflicts of
interest and raise standards. Commissions have been replaced by…
Weighing up the fairness of your claims service – pt2
In last Friday’s post
[https://www.ethicsandinsurance.info/2016/07/08/fairness-claims-1/], I outlined
four dimensions of fairness that…
How to weigh up the fairness of your claims service – pt1
Fairness is a complex thing. Insurance people often have a tendency to latch on
to one way of looking at…
Building a persuasive argument on fairness
A fundamental challenge facing the insurance sector is how to differentiate
between risks without that turning into discriminating between risks.…