Is a retreat from insurance underway? Not by consumers, but by insurers
It’s becoming fashionable amongst insurers to talk of turning themselves into providers of lifestyle services to customers. It’s…
Personalisation
The biggest trend in insurance raises some of the most fundamental ethical questions. You can read about these here.
74 posts
Why smart policy wordings need to be handled with care
The end of the off-the-shelf insurance policy is said to be nigh. Everyone will
of course throw up their hands…
Where the really fundamental changes in insurance will emerge
How transformative are the changes happening in insurance at the moment? A lot of attention is being given to ‘start-up…
Dual Pricing in Insurance – the beginning of the end?
The next twelve months will see the pricing practices of UK insurers and
intermediaries put under close scrutiny. The regulator…
7 reasons why claims optimisation needs to be seen as a failure
The most ethically questionable practice to have emerged out of the innovation currently transforming insurance is claims optimisation. As key…
Personalisation – could it take insurance into a digital winter?
There’s a lot of talk at the moment about insurance undergoing a transformation. Some point to big data, and…
Why insurers need to prepare for some tough scrutiny of their underwriting
Insurers have been using big data analytics to explore new underwriting
techniques for several years now. Their aim has been…
Does this spell the end for insurance claims?
Aviva [http://www.aviva.com/] are publicising
[https://www.thesun.co.uk/money/3359873/aviva-boss-promises-to-slash-prices-and-let-customers-buy-policies-without-filling-out-endless-forms/]
a new system called Ask…
Could this be the Achilles Heel of Insurance Fraud?
If the insurance sector is to turn claims optimisation into an everyday
component of how it engages with claimants, could…