Data Ethics • 5 min read Where the really fundamental changes in insurance will emerge How transformative are the changes happening in insurance at the moment? A lot of attention is being given to ‘start-up…
Fairness • 5 min read Dual Pricing in Insurance – the beginning of the end? The next twelve months will see the pricing practices of UK insurers and intermediaries put under close scrutiny. The regulator…
Claims • 4 min read 7 reasons why claims optimisation needs to be seen as a failure The most ethically questionable practice to have emerged out of the innovation currently transforming insurance is claims optimisation. As key…
Data Ethics • 10 min read Personalisation – could it take insurance into a digital winter? There’s a lot of talk at the moment about insurance undergoing a transformation. Some point to big data, and…
Fairness • 4 min read Why insurers need to prepare for some tough scrutiny of their underwriting Insurers have been using big data analytics to explore new underwriting techniques for several years now. Their aim has been…
Claims • 2 min read Does this spell the end for insurance claims? Aviva [http://www.aviva.com/] are publicising [https://www.thesun.co.uk/money/3359873/aviva-boss-promises-to-slash-prices-and-let-customers-buy-policies-without-filling-out-endless-forms/] a new system called Ask…
Claims • 2 min read Could this be the Achilles Heel of Insurance Fraud? If the insurance sector is to turn claims optimisation into an everyday component of how it engages with claimants, could…
Claims • 3 min read Is this the most controversial claims innovation of all? Pushing at boundaries and challenging traditional notions is what innovation is all about. Rethinking something that people have taken for…
Data Ethics • 4 min read Is big data steering insurance towards a cliff or a superhighway? It was great to see the panel I was on last week to debate the above question attract a full…