The radical new approach to tackling insurance mis-selling
Mis-selling has been a perennial problem for the insurance market. And over the
years, it’s affected all lines of…
Regulation
Is regulation keeping up with the changes happening in the insurance market? Will an arsenal of SupTech tools soon put regulators inside your digital models? How will regulators handle the complexity of fairness, and the urgent calls to counter discrimination? There's a lot happening - read on!
88 posts
Why EIOPA is going about its data ethics principles in the wrong way
Data ethics is an important consideration for a data hungry sector like
insurance. And working to a set of data…
Will there soon be compulsory ethics training for insurance algorithms?
As more and more decisions about our premiums and claims come to be influenced by all sorts of clever algorithms,…
Why the FCA should not use claims complaints as a value measure
Complaints are important. Not just for resolving an individual problem, but for
tracking the health of the policyholder / insurer relationship.…
Will the ‘best interests of the customer’ sink some sector business models?
‘Acting in the best interests of each client’. It’s a phrase that should be
familiar to the many insurance…
Harsh lessons that UK insurers will learn from the pricing review
We’re starting to see the regulator’s response to the pricing super complaint
take shape. And it’s pretty…
public
Why supervisory technology will revolutionise insurance
The future of insurance is digital. Data and analytics are transforming how insurers work. Traditional practices are being questioned. It’…
How good are your firm’s algorithms? Can you prove it?
The use of algorithms in core insurance functions like claims and underwriting is growing steadily. And the claims for what…
Could the new accountability rules spring one last surprise on UK insurers?
The accountability regulations about to be introduced into UK insurance contain
a requirement about which the regulator has been uncertain.…