5 approaches to engagement on ethics
Any ethics project is improved with insight from the people it is seeking to
influence. There are variety of ways…
Trust
Trust is what someone gives you. What you do to earn it encompasses a host of themes and issues. You can get up to speed on them here
36 posts
Building a persuasive argument on fairness
A fundamental challenge facing the insurance sector is how to differentiate
between risks without that turning into discriminating between risks.…
The most powerful ethics measure of them all
Management information about ethics does exist in the insurance market, but it’s patchy at best. It tends to focus…
Measuring ethics: the move into mainstream
Measuring ethics is starting to become mainstream in insurance. This is because
the soon to be introduced senior insurance managers…
Signals that conflicts of interest send out about your firm
A conflict of interest is not a stand-alone ethical risk. To borrow a phrase, it
has friends, and not very…
How can you reward firms for ‘doing the right thing’?
I was one of the speakers at a round table discussion yesterday about rewarding
firms for ‘doing the right thing’…
Measuring Ethics – many firms have a long way to go
A survey in 2011 of FTSE 100 companies found that while 91% did refer in some
way to ethics in…
Revolutionary Insurance
Insurance is nearing a significant turning point, one that has the potential to
revolutionise the sector’s relationship with customers…
What is a discretionary obligation?!
Clarity of wording is essential in a contract for insurance or financial
services. It’s a cornerstone to what is…