Underwriting posts

These posts are all about the ethics of insurance underwriting. It's a big subject and you'll find a wide range of posts providing you with guidance, insight and challenge. 

Destructive demand: Is it happening in insurance underwriting now?
Destructive demand can damage the reputation of insurance. It happened with referral fees. Could it be happening again with underwriting data?
Smart contracts in insurance: clever but dangerous
Smart contracts in insurance open up all sorts of opportunities. And they sound clever and exciting, but they also raise questions. How will they influence trust in insurance?
Can an insurer make too much profit?
Insurance is a risky business, so the idea of an insurer making too much profit seems a bit harsh. Yet some in Australia would disagree, where profit levels on compulsory motor insurance are being hotly debated.
The debate on pricing autonomous vehicle policies has missed the point
How will autonomous vehicles affect personal motor premiums?  The debate has so far been based around risk, some saying consumers[...]
Is big data steering insurance towards a cliff or a superhighway?
It was great to see the panel I was on last week to debate the above question attract a full[...]
It looks like the FCA really does not understand big data
A recent speech by the chief executive of the UK regulator for insurance focused on big data. It clarified one[...]
Has the UK regulator got it wrong on big data?
The UK regulator of financial services has shelved its plans for a market study into the use of big data[...]
Ethical Awareness for Underwriters: pt3 – over optimism
Despite selling a product that’s based upon risk and losses, insurance people are actually quite an optimistic bunch. And that’s[...]
Ethical awareness for underwriters: Pt2 – the self serving bias
The scope of what underwriters need to have on their radars is getting ever wider. The expanding horizon of rating factors[...]
Ethical awareness for underwriters pt1: the tangible / abstract divide
Insurers are being urged to improve how they represent ‘the voice of the customer’ in the design and roll out[...]
The Pursuit of Non-Disclosure: a curious example from the life sector
Insurers are talking about significant levels of non-disclosure in life insurance, yet the message being conveyed has many layers to[...]
If I could wave an ethical magic wand over just one part of insurance, I would point it…
If I could wave a magic wand and transform, in ethical terms, just one cog in the lifecycle of an[...]
Will life insurers show leadership on big ethical issues?
Two years ago, a senior manager at a leading reinsurer wrote an article entitled “NO wearable device = NO life[...]
Are we seeing the start of a ‘retreat from insurance’?
It’s becoming fashionable amongst insurers to talk of turning themselves into providers of lifestyle services to customers. It’s portrayed as[...]
There are two sides to Triple M insurance
It’s becoming fashionable, in this increasingly mobile orientated world, to question why insurance is sold on an annual basis. One[...]
Equal Treatment: pt4 – the spectre of polarisation
The draft EU directive on equal treatment is important, but for the insurance sector, it might progressively become an irrelevance.[...]
Equal Treatment: pt3 – Transparency on a vast scale
The draft EU directive on equal treatment could herald a new era of transparency, but are regulators, let alone insurers,[...]
Equal Treatment: pt2 : on a collision course with price optimisation?
The draft EU directive on equal treatment relies on ‘actuarial principles’ for establishing whether proportionate differences in treatment by insurers[...]
Equal treatment pt1: will rating on age and disability soon be deemed unfair?
Should insurers be allowed to differentiate between risks on the basis of age and disability? The sector is worried that[...]
Building a persuasive argument on fairness
A fundamental challenge facing the insurance sector is how to differentiate between risks without that turning into discriminating between risks.[...]
Price optimisation: will insurers face new rules?
The Chartered Insurance Institute has recently published a paper I wrote about the implications of price optimisation for the UK[...]
Fairness and FloodRe
We are less than thirty days away from the launch of FloodRe, the UK reinsurance scheme for eligible properties in[...]
The atomisation of insurance
The insurance sector is on the cusp of fundamental change. And at the heart of that change is the sector’s[...]
A hugely significant decision for personal lines pricing
A landmark decision by US insurance regulators could translate into significant disruption for the UK personal lines market if the[...]
Ethics and Insurance: what to watch for in 2016
Every insurance firm should be monitoring the ethical events and trends that influence its business. This reduces the unexpected, enables[...]
The top posts on the ‘Ethics and Insurance’ blog – 2015
What have been the most popular posts on the ‘Ethics and Insurance’ blog? Here is a quick look at the[...]
Why corporate social responsibility is failing to build trust in UK insurers
Two thirds of people will repeatedly buy from companies that are socially responsible. So said a leading figure in the[...]
Pre-approved insurance – what are the implications?
How might consumers react to recent signs of insurance being offered on a pre-approved basis? Is there a sense that[...]
Could price optimisation soon be banned in the UK insurance market?
We know that price optimisation is an established feature of many markets – hotel beds and airline seats for example.[...]
What lessons should insurers learn from the VW scandal?
The scandal currently engulfing the car maker Volkswagen will undoubtedly feature in many an ethics course for years to come,[...]
A revealing window into insurer thinking on big data
A recent conference on 'big data and insurance' opened a window into the UK insurance sector's current thinking on what[...]
Why story telling is vital to delivering the new conduct standards
The first of the new conduct standards for insurers being introduced by the UK regulator from March next year is[...]
The dangers of unintentional discrimination
There’s concern that insurers’ use of big data will result in some sectors of society suffering discrimination. Data mining could[...]
Medical records and consent: a time for change
The UK data regulator’s recent warning to UK insurers to keep within the law when seeking access to a proposer’s[...]
Insurers’ right to know: a line is drawn
Do insurers have an unimpeded right to see your complete medical record? A UK regulator has just ruled that they[...]
How to start getting results from ethical due diligence
The UK insurance sector has been told in no uncertain terms that it isn’t doing enough ethical due diligence. The[...]
A confrontation over insurers’ right to know
The trade body for UK doctors has recently issued revised guidance to its members about requests from insurers for copies[...]
Self driving cars: a classic ethical question for insurers
Self driving cars will transform personal travel and in doing so, will pose some interesting questions for insurers. One question[...]
Insurance, Fairness and the work of Marie Curie
There's a view becoming established in the UK insurance market that it's only fair that premiums should become more personalised[...]
How objective is the data your firm uses to make decisions?
An insurer told me recently that the only reason for a huge increase in a renewal premium was because of[...]
Why that magic element of big data could be fatal for insurers
Earlier this year, I wrote a post called ‘Data, Equality and Insurance’, about a small survey that I’d undertaken into[...]
Reporting damage not being claiming for – is it really worth the loss of trust?
Should policyholders be obliged to report incidents to their insurer, even if they’re not claiming for them? And how fair[...]
Will financial inclusion be even more difficult to deliver than in the past?
There are structural changes underway in the UK insurance market that seem to point to financial inclusion becoming even more[...]
Is there such a thing as a bad insurance product?
It’s not difficult to think of insurance products that have hit the headlines for all the wrong reasons. Yet does[...]
Vulnerable consumers and price optimisation: a reputation wrecker?
Vulnerable consumers have been in the spotlight recently, following some research papers issued by the insurance regulator. And many insurance[...]
Big data: has the Financial Ombudsman missed something significant?
The Financial Ombudsman Service (FOS) has been weighing up the implications that big data will have for its work. And the[...]
Data, Equality and Insurance: a small survey
The insurance market is entering a new phase, in which underwriting and claims practices are being transformed through access to[...]
How ethical is intermediation?
Is intermediation ethical? This was a question put to me at a recent insurance event I was speaking at. It’s[...]
Consent: part of the changing landscape of insurance regulation
Consent is a term rarely mentioned in insurance circles, yet it lies at the heart of every policy sold by[...]
Four lessons insurance firms should learn from the Wonga affair
Big data could revolutionise a firm’s understanding of its customers. Yet it could also blind the firm to common sense[...]
Social Sorting: could it be the stuff of nightmares for insurance firms?
Privacy is an ethical issue that the UK insurance sector often thinks about, usually in terms of it being something[...]
Pensions pt 2 – back to the drawing board?
The scale of the ethical challenge facing pension providers can be neatly illustrated by the fact that most people completely[...]
Pensions and annuities pt1: will insurers rise to the ethical challenges facing this market?
The pensions and annuities market in the UK is huge. It is also complex and undergoing considerable change, or to[...]
How a risk wheel could improve policyholder choice
The UK financial services regulator and the trade body for the UK insurance industry are negotiating a set of rules[...]
Conflicts of interest: a challenge for more than just insurance brokers
Conflicts of interest have been in the ‘insurance news’ a lot recently, chiefly because of the UK regulator’s review of[...]
Why data is the key regulatory challenge in financial services
Data is the key challenge facing the regulation of UK financial services. So said a representative of the Prudential Regulatory[...]
Price optimisation pt2 – key losses that insurers face
Around half of UK motor insurance is said to be priced according to some form of price optimisation. If so,[...]
Price optimisation – approach with care!
Questions have already been raised about the ethics of dual pricing. This started out as the practice of offering new[...]
How to manage your conflicts of interest much more effectively pt2
In an earlier post, I looked at the first of two problems I often encounter when reviewing how insurance firms[...]
The NHS treatment records – what can insurers learn from this event?
News that the UK’s National Health Service released 47 million patients records to an actuarial society has caused a bit[...]
Who is the fairest of them all? How to use fairness to weigh up choices. pt2
If, as the UK regulator emphasised recently, fairness is to be the dominant theme of 21st century financial services, how[...]
Two simple tests for deciding on the fairness of your decision. pt1
‘Fairness’ crops up a lot in insurance regulation – the chief executive of the UK regulator said recently that the[...]
Long term Insurance: how insurers can navigate this perfect storm – pt4
What should insurers do to ensure that long term insurance markets evolve with as much of the ethical upside of these changes, and as little of the downside, as possible?
Long term insurance: the spectre that is polarisation – pt3
As data flows in and policies become personalised, how will insurers avoid genetic information creating a polarisation of long term insurance markets?
Long term insurance: genetics and the drift towards personalisation – pt2
Add genetics and personalisation to trends in medical devices, big data and predictive analytics and all sorts of ethical implications could arise
Could long term insurance be heading into a perfect storm – pt1
There are trends in the long term insurance market that, if seen through to their conclusion, could have significant implications, both ethical and social.
How to avoid crashing your ethics metrics in 2014
As many of us approach a new business year, make sure the metrics you're going to be using for ethics deliver the insight your firm needs.
Conflicts of interest – are you ready for 2014? It’ll be busy!
Conflicts of interest look to be the big ethical risk for insurance firms in 2014. How are your firm's being handled? Here are 8 steps to get you started.
Three warning signs that a firm is struggling with its ethical ‘tone from the top’
Delivering an ethical 'tone from the top' can be a challenge at times for some business leaders. So what are some warning signs to look out for?
Will Conflicts of Interest be the Achilles’ Heel of Life Insurers?
Incentives and suitability are two ethical issues that life insurers share with a recent judgment and colossal fine in the US. Here's why the life market needs to act.
Insurance, data and a politician – a cautionary tale about privacy
How one insurance organisation got into hot water when it released claimant data that it thought had been suitably anonymised.
Ethics training: rounding off 2013 and planning for 2014
People working in the UK insurance sector are wanting more training on ethics and the ethical issues that matter most to their work. How can firms respond?
Ethics and Underwriting – Part 5 – social value and why insurance has become so relied upon.
Does an insurance policy have to deliver social value? It's a question that is somewhat broad, but also quite central to the role of insurance today.
Ethics and Underwriting – Part 4 – will client information be the next great challenge?
The way in which client information is obtained, and then used and protected, raises some of the most fundamental ethical questions for insurers
Ethics and Underwriting – Part3 – Fairness puts Distribution firmly onto the ethical radar
Underwriters need to look beyond product design and pricing for their ethical responsibilities, starting with their plans for its distribution.
Ethics and Underwriting – Part2 – the huge implications of pricing, pooling and differentiation
The way in which underwriters set premiums has huge ethical implications. I examine its two principal dimensions: pooling and differentiation.
Ethics and Underwriting – Pt1 – how the policy is designed really matters.
In ethical terms, this is a vital stage of the underwriting process. How well the ethical issues are handled at this product design stage will have a huge influence on the ethical ups and downs associated with the policy later on.
Ethics and Underwriting – five themes every insurer needs to consider
Over the last couple of years, I’ve looked at the ethical dimension to a variety of underwriting practices. These have[...]
Why underwriters need to use predictive analytics with care
What are the ethical implications of insurers using predictive analytics for underwriting purposes? There's a clear line that underwriters should not cross.
An Inconvenient Truth coming out of FCA Thematic Reviews
Is the FCA's use of thematic reviews taking control of the setting of best practice standards within the insurance and financial planning sectors? And if so, should those sectors accept this?
How watertight is the Flood Insurance agreement for consumers?
The new agreement on flood insurance in the UK is a step in the right direction, but it does raise several questions as to its fairness.
It’s good to talk – using ethical dilemmas as part of your training programme
Encouraging staff to talk about their firm’s values is one big gain from using ethical dilemmas in training, but there are other gains of much wider impact for the business.
The new uncertainties that anonymised data will introduce
How insurers use anonymised data has clear ethical implications, as well as risks that could trap the unwary and lead markets astray.
The ethical minefield that is anonymised data
The way in which insurers handle anonymised data can raise all sorts of ethical questions, with implications for policyholders, underwriters and regulators
Insurers need to understand young people more
Understanding more about how young people view privacy and identity will help insurers develop better and more trusted products.
Do personalised premiums mean the end of risk pooling?
"With insurance no longer a matter of risk pooling, policyholders pay a fairer premium". Is this really the case, and if so, what are the implications for insurance?
Getting serious about assessing your firm’s ethical risks
A structured approach to assessing ethical risk that recognises market, firm and employee driven issues will help you focus more on underlying causes.
Big data, ethics and the right to know and challenge
Insurers seem to have more data than they know what to do with. How will this influence policyholders' right to know and challenge what is held about them?
Pitfalls to avoid when measuring ethics
Measuring ethics is tricky, but necessary. Here are some of the pitfalls that measuring ethics can encounter, during the design, implementation and use phases.
What are the ethical issues raised by dual pricing?
Insurers have been in the spotlight recently in connection with dual pricing. So what are the ethical issues raised by dual pricing and what could be the implications for insurers?
The fundamentals of an ethical information economy: thoughts about the future
Jaron Lanier's book raises some innovative questions that insurers should absorb when thinking about the long term implications of big data
How insurance history could have been different if ethics had been measured
Four examples of how insurance history might have been different if ethics had been measured. Time now for your firm to adopt some?
How can you reward firms for ‘doing the right thing’?
I was one of the speakers at a round table discussion yesterday about rewarding firms for 'doing the right thing'. Here’s what I had to say.
Ethical Dilemmas – challenging, interesting, important
It may be tempting to ‘learn as you go’ when next faced with an ethical dilemma to resolve. Here are three reasons why some preparation is worthwhile.
Assumptions: one of the next ethical battlegrounds for insurance
It's reassuring to see an aggregator acknowledge the ethical issues from underwriting and purchase assumptions, but what's going to be done about it?
Having a business objective for ethics says a lot about your firm’s ethical culture
A recent study indicated that most insurers fail to set a business objective for ethics, yet to do so is a key indicator of a firm's ethical culture.
Ethics Ebooks available for Free Download
I've published some ebooks on topical ethical issues for insurers, available for free download at my consultancy website. They cover consent, privacy and insurance fraud. Enjoy them!
Privacy and Consent: some examples for a proactive insurer
Insurers need to challenge engrained thinking about consent to reflect the new regulatory and reputational landscape. Here are some examples for a proactive insurer to get started with.
Privacy and Consent – pt5 – Time for a New Mindset?
Consent is fundamental to how markets work, but can be a challenge for sectors like insurance. Will new EU regulations force the sector into a new mindset about customers' information?
Privacy, identification and the challenges insurers face
Identification could be the key privacy issue that insurers need to understand and take on board, for it raises challenges at the heart of how underwriting works.
Privacy, identification and the need to know: who decides?
As many firms accumulate data about us to build a competitive advantage, the question of their right to know versus our right to privacy comes to the fore.
Privacy and Identification – pt4 – we all like to put our best side forward
Identification is one of the key privacy issues that insurers need to attend to. It is however perhaps the most difficult one for them to get right. Here's why.
Be wary of jumping to easy assumptions about how people behave.
There have been some emotive headlines recently about people with a poor credit history having to pay more for their motor insurance. It highlights why assumptions about how people behave when faced with difficult choices are not always reliable.
Privacy and Secondary use pt2: referral fees and slippery slopes
Secondary use has been a problematic ethical issue for insurers, causing the motor market to be labelled as dysfunctional. It creates a tension for insurers that needs to be resolved in order for trust to be rebuilt.
Privacy and Secondary Use : pt1 : Context, consent and control
It's with secondary use that the UK insurance market has had most privacy problems in the last year or two. The first of two posts explaining why.
Privacy and Aggregation pt2 – ethical challenges for claims managers
In this second post about the aggregation of data, I look at the ethical and operational challenges it throws up for the insurance sector
Do the parts always add up? Privacy and Aggregation pt1
What privacy issues are policyholders most concerned about? In this short series, I begin with aggregation.
Should your premiums help fund your neighbours accidents?
Motor insurers have recently been criticised for allowing policyholders' premiums to be influenced by their neighbours' accidents. Is this unethical? The answer is obvious.
Insurance and the Privacy Controversy
Over the next 5 years, I believe tensions between the insurance industry and the general public around privacy issues will grow to be as controversial as the misselling of payment protection insurance is today. This is the first of a series of posts exploring privacy and insurance.
Are insurers and financial planners facing a ‘ napster moment’?
Does the UK insurance and financial services sectors face a ‘napster moment’ around how they engage with customers? In other words, a point at which someone from outside the industry comes in and reinvents how things are done.
A grim tale about motor insurance and ethics
This grim tale from the US motor insurance market should serve as a reminder that every decision made in business is in some way ethical.
Seven points that determine the fairness of flood insurance
The current debate about flood insurance brings together seven points that nicely crystallise around the central issue in the ethics of insurance.
Flood, fairness and risk assessment – pt3
If a policyholder takes steps to reduce the risk, surely that's a good thing. This doesn't seem to be the case with flood insurance. Insurers want to rely on big structural defences. It's an approach inherent with dangers, not least that it might not work.
Flood, affordability and fairness – pt2
The debate about the future affordability of flood insurance is really about the extent to which existing policyholders could be excluded from the 'insured community'. Recent research from Scotland is starting to put numbers and costs to this.
How will insurers deliver on their promise of affordability for flood insurance?
An agreement on the provision of flood insurance has so far eluded insurers and the UK Government. The debate has touched on some ethical points that insurers should take note of and I’ll be exploring them in this and the next few posts
Great to see launch of the Insurance Fraud Register, but …
Today's launch of the Insurance Fraud Register represents a big step for the UK insurance sector, not least in how it has to now deliver a necessary service in a fair and transparent way. Several issues have clearly been resolved, but others remain to put support from the public at risk.
Parliament urges greater scrutiny of how insurance fraud is investigated
If the recommendations of a recent report by an influential group of UK MPs are adopted, the way in which insurance fraud is investigated will come under heightened public scrutiny
Social media and insurance – the rise of Anecdotal Underwriting?
The use of social media for underwriting raises several ethical issues, but for the moment, let's give this trend a name. Anecdotal underwriting seems appropriate. Here's why.
Four metrics that give ethical insight into telematics
Motor underwriters will be avalanched with data as telematics takes off, so what should they look for to gain insight into the ethical issues thrown up by this controversial technology?
Standards: something motor insurers shouldn’t gamble with
Telematics is throwing up all sorts of ethical questions at the moment. The latest one is around standards. It's something insurers shouldn't risk a gamble with.
Can you ever get enough risk data from Telematics?
How much can we expect from telematics? Some huge claims are being made for it, but a short cast back in history shows why expectations need to be cooled.
To thrive, telematics has to address consent
The telematics debate continues to recognise privacy as an issue, but still stops short of addressing how it should be tackled, let alone resolved. This hesitancy will become a millstone around the necks of insurers unless they address consent.
Motor Insurance and Fairness
The practices described in the recent OFT report into motor insurance may well have led to all sorts of unintended consequences for insurers. A couple are outlined here, along with some thoughts relating to a central issue for consumers: fairness.
How wide the Code?
Should a code of ethics refer to sustainability issues like the environment and supply chains? It can get a bit complicated...
Arms and the underwriter
It's not often that I applaud a decision by an insurer to cancel cover mid-term without hearing the policyholder's side of the story first, but here's one case where it seems deserved.
Telematics – pt3 – fairness
If insurers become the lead provider of telematics technology, then spin-off services could produce all sorts of unintended consequences, particularly around the public's view of fairness.
Telematics – pt2 – the ethical upside
Telematics certainly raises some ethical concerns, particularly around privacy. It does however have an important ethical upside.
Telematics – pt1 – data
What should insurers do to resolve the question of who will own the data created by their use of telematics in products like motor? One particular step might make a real difference, if handled properly.
Telematics and referral fees
Those involved with the introduction and scaling up of telematics would do well to study the OFT report on motor insurance, due to be released shortly.
Ethics and Fraud – pt2
The second of two posts about the ethical dimension to how insurance fraud should be tackled. Insurers need to look at these six themes as a step towards securing the long term support of consumer groups, and the public at large, for this important initiative.
Ethics and Fraud – pt1
Tackling insurance fraud is an ethical thing to do, but the way in which insurers go about tackling it also has an ethical dimension. In this and a subsequent post, I set out the key themes around which a set of principles could be fashioned to embed some ethical thinking into how insurers tackle fraud.
More on Insurance Fraud
A delay in the launch of the Insurance Fraud Register should allow time for some key issues to be resolved. Heading up that list is consumer representation on its governing body.
Revolutionary Insurance
Big data could herald an entirely new way of thinking about the relationship between insurer and customer. It will have transparency at its heart and rely on new ways of behaving with customers. Ethics and insurance will never be more reliant upon each other than they need to be in this new world of insurance.
Assumptions about flood
Are insurers living up to their side of the agreement on providing flood insurance? The use of assumptions in household insurance websites put it into doubt. It may even amount to flood de-risking.
Dangerous add-ons
Those selling insurance add-ons need to remember the lessons from payment protection insurance. This policy has its opt-out so hidden that it deserves investigation by the regulator.
Telematics and privacy
Telematics looks set to revolutionise motor insurance. Insurers need to focus on the transparency and confidentiality issues it raises and how those are to be respected through the policy lifecycle.
Assumptions and Transparency
The transparency of price comparison websites has come under renewed scrutiny. The way in which their assumptions are often pitched is raising questions about who's interests are being put first. The new Act makes addressing such concerns more important than ever.
Could a premium increase be unethical?
Could a premium increase ever be seen as unethical? A US regulator took that view recently. It raises some interesting questions about how insurance works.
More on the new Bill
Insurers will have to be more careful about what they ask personal lines proposers if this amendment to the new Bill succeeds.
Adieu utmost good faith
The end of utmost good faith came a step closer yesterday for personal lines policyholders, with the Consumer Insurance (Disclosure and Representations) Bill completing its committee stage in the House of Commons. It's time for insurers to be innovative.
Executive responsibilies
There are clear lessons for insurers from LBG's bonus clawback in relation to PPI misselling
What is ‘proven’ fraud
The Insurance Fraud Register will be a national database of 'proven fraudsters'. So what is meant by proven and who decides that?
Informed consent
Does informed consent apply to insurance? How much should insureds know about what the insurer gets up to after the declaration has been signed?
Cluster bombs still a live issue
The ABI and LMA need to show leadership on addressing the insurance of cluster bombs, as diplomatic scuffles continue around the convention banning them.
Corporate Litigation Funding
Do senior directors in the insurance market understand what conflicts of interest really are? There are lessons to be learnt from Allianz's venture into corporate litigation funding.
Motor insurance fronting
Motor insurers need to take their ethical responsibilities more seriously when it comes to a unified approach to fronting. The forthcoming Insurance Fraud Register means this needs to be addressed now.
Bribery – the big risk for insurers
The Bribe Payers Index highlights the risks insurers face from bribery on construction projects
Reflecting on landmines
The launch of a new landmine charity is to be applauded, but its supporters from the insurance and broking community need to reflect on any association they may have with companies who manufacture ordnance of similar indiscriminatory effect, cluster bombs being the most obvious example.
More about insuring cluster bombs
The Convention on Cluster Munitions came into force last year, after being ratified by 30 states. Yet there is still[...]
Ethical Underwriting – Part 4
I ended the previous post in this series by asking why there seems to be little direct evidence of ethical[...]
Ethical Underwriting – Part 3
The previous two posts in this series about ethical underwriting looked at moral hazard and the use of ethical indicators[...]
Ethical Underwriting – Part 2
This is the second of three (it may become four) posts that will explore ethical underwriting. The first post looked[...]
Jack Straw’s Bill
A few days ago, Jack Straw, the former Justice Secretary, put forward a private member’s bill that, amongst other things[...]
Ethical Underwriting – Part 1
This is the first of three posts that will explore ethical underwriting. It's a term one rarely comes across in[...]
Insuring cluster bombs
There’s a lot to applaud in Aviva’s recent decision to stop investing in twelve arms manufacturers who failed to confirm[...]
Information exchange
The increased attention being given to insurance fraud has led to calls for greater exchange of information between companies in[...]
Refusing Cover
It’s a big step for an insurer to stop quoting motor new business in a particular part of the country.[...]